Brushfire Reviews in May 2025: User Ratings, Pros & Cons

"Brushfire App"

What do you like best about Brushfire? Working with Brushfire on our event app has been great. Dustin always responds promptly to questions and is very helpful in assisting with and resolving any issues. We have used the Brushfire app several years without complaints from customers. The app expereince is helpful for our conference attendees and user friendly. What do you dislike about Brushfire? The Verris platform has a few things that are not the most user friendly, though they are still ...

"Strong product with excellent customer support"

What do you like best about Brushfire? I enjoy the customer support, helping us to craft the best possible registration experience for our community, and building a ticketing service for special events with seating maps involved. What do you dislike about Brushfire? Turnaround time has been a bit slow on occasion. Also, the cost can be a little prohibitive. What problems is Brushfire solving and how is that benefiting you? It's been the only ticketing service we've used for our annual ...

"Many years of history and success"

What do you like best about Brushfire? Brushfire provides an easy end-user experience for our event ticketing and allows us to run reports and gather data on attendees. What do you dislike about Brushfire? Would like to have more customizations for reserved seating. What problems is Brushfire solving and how is that benefiting you? This year they have helped us move a couple of events from general admission to reserved seating at a new venue. We also appreciate them being onsite for our ...

"Brushfire - Customer Service is outstanding"

What do you like best about Brushfire? Their customer service is the best. Love it. What do you dislike about Brushfire? Nothing. We love everything about Brushfire What problems is Brushfire solving and how is that benefiting you? They do an incredible job with ticketing and the ease of purchasing them for our events.

"Easy-to-use event management software"

What do you like best about Brushfire? The number of features at my disposal makes my job much easier as an event creator. What do you dislike about Brushfire? Brushfire's UI/UX is not up to par with the rest of the software, but I have seen steady improvements over time. What problems is Brushfire solving and how is that benefiting you? In addition to the regular ticket-selling functionality, Brushfire helps us sell and manage over 300 RV sites for our music festival. Customers can select ...

"Goes above and beyond!"

What do you like best about Brushfire? Brushfire is so easy to work with! They are very flexible with our last-minute changes and willing to accommodate all of our requests. Brushfire always makes themselves available, including ticket sale launches late into the evening. They are eager to take on complex customer service issues, including listening to recorded calls and rectifying situations where their staff may have been wrong. Brushfire is always looking to enhance user experience and ...

"Your dedicated events partner"

What do you like best about Brushfire? The best thing about Brushfire is our relationship with them. They have always had stellar customer service, with quick response times. Their support team solves problems and makes sure everything runs smoothly. It truly feels like they are a part of our staff that we can rely on to handle our events and any new twists we throw at them. What do you dislike about Brushfire? Some of the tools to configure and work with reserved seating venues could be ...

"Brushfire's customer service is unmatched!"

What do you like best about Brushfire? Brushfire is easy to use, and the customer interface is clean. The customer service team is responsive and friendly. The team catches things I didn't even think about and sends reminders about my event. They are true partners! What do you dislike about Brushfire? There is very little about Brushfire that is not incredibly user-friendly. They cover registration, ticket sales, and video engagements. The product is worth investing in! What problems is ...

"Brushfire and the Brushfire Team make event organization a breeze!"

What do you like best about Brushfire? The reporting side of Brushfire is one of the best features, followed closely by the ability to send emails to specific audiences. The customizable options for attendee fields also help communicate all necessary info to the registrant. What do you dislike about Brushfire? The most prominent feature I wish we could see is the ability to customize confirmation emails. Even making the Type Name more prominent in the confirmation emails would be helpful as ...

"Admin/Ticket Sales"

What do you like best about Brushfire? easy of use, support team, flexible, integration What do you dislike about Brushfire? Not able to do private escape room option yet What problems is Brushfire solving and how is that benefiting you? using square as our gateway connection, printing at the door tickets, emails to past guest. Just a complete system