Brushfire Reviews in May 2025: User Ratings, Pros & Cons

"BrushFire With Ease"

What do you like best about Brushfire? I like speed of check-in and support that they offer. If I have a question, they quickly respond. BrushFire has gone above and beyond any expectation with customer support. You could literally go from no knowledge to hosting an event in 1 week! What do you dislike about Brushfire? I would like the confirmation emails to be more customizable. The confirmation email is the first thing the guests receive, not being able to code and add special fiedls is ...

"Has revolutionized our registration process."

What do you like best about Brushfire? It is extremely easy to not only collect, but manage our registrants data in a concise and meaningful way. The custom reports are a gamechanger!. What do you dislike about Brushfire? Only thing I wish was their customer service was a bit faster. When I am in crisis it is difficult seeing the message on their chat that they will most likely respond ina few hours. What problems is Brushfire solving and how is that benefiting you? Prior to brushfire I was ...

"Very robust platform, company actually listens to your needs."

What do you like best about Brushfire? First off the people there are great to work with, they take the time to understand your needs and find a way to address them. The support has always been spot on to make sure your events look and perform the way they were meant to. What do you dislike about Brushfire? For us originally they did not have all the features we needed and some of the interim solutions were lacking, but this was because they just barely entered our space. Our concerns were ...

"Enjoying the convenience of Brushfire"

What do you like best about Brushfire? Convenient, Easy to use, When I have a question, they are quick to respond. Tutorials are also helpful What do you dislike about Brushfire? I haven't found any downsides. I feel it works great for our ministries' needs What problems is Brushfire solving and how is that benefiting you? Great online platform for our events.

"Great platform and great customer service!"

What do you like best about Brushfire? We first utilized Brushfire to manage ticketing for graduation services at our college. The platform was incredibly easy to use and manage for our event. Our service representative was easy to communicate with, work with and made sure we were prepared. Since using Brushfire for graduation, we've used the platform for another large campus event and are currently setting up our events on Brushfire for Homecoming. What do you dislike about ...

"Strong, solid platform"

What do you like best about Brushfire? It is relatively easy to find transactions and pull reports. There doesn't seem to be a ton of problems or glitches when using. What do you dislike about Brushfire? I feel like the platform could use an update. It's starting to feel dated. I wish your customer service was a little more accessible. What problems is Brushfire solving and how is that benefiting you? It has been a great help with our event registration. Easy refund platform. Report pulling ...

"Very pleased with Brushfire!"

What do you like best about Brushfire? Brushfire makes it easy to find attendees, to create reports, and effectively communicate with attendees. I love the feature of scheduling out emails in advance. And the customer service is top of the line! What do you dislike about Brushfire? Sometimes it feels like it is clunky navigating between different pages in the same event. Instead of being able to go straight from one page to another, I have to go through several steps and back tracking to ...

"Long time satisfied customer"

What do you like best about Brushfire? I like how much you can customize and still have your event registration look modern and professional. What do you dislike about Brushfire? I dislike the group registration function. I think it could have more options that would make it just a little more convenient for what we're doing. What problems is Brushfire solving and how is that benefiting you? Brushfire is helping us manage all of our event and camp registrations.

"Fantastic and flexible event management tool."

What do you like best about Brushfire? This platform has had continuous upgrades and additions to its tools and features that covers a range of functionality. It is an easy to use an intuitive system for both admins and end users. What do you dislike about Brushfire? Brushfire doesn't support many currencies outside of dollars and pounds. If you're running events that require a payment gateway make sure you confirm that Brushfire can support the currency. It is important to note that there ...

"Great platform for conferences and large scale event."

What do you like best about Brushfire? Overall, pretty user-friendly! I love that the team is always available to answer questions and helps us problem-solve. Fundamental features that make using Brushfire easy. What do you dislike about Brushfire? Sometimes the user interface can be hard to explain. Don't like that is hard to see what a user sees on the admin side. Missing some features with groups that make it hard to manage groups and refunds. What problems is Brushfire solving and how ...