brightwheel Reviews in May 2025: User Ratings, Pros & Cons

Brightwheel is excellent for private or charter school use

What do you like best? We have been using brightwheel and it has been useful to any users with different objectives. I personally use it to keep track of the business finances, send invoices, and set up payment plans. I find it easy to use and I like that they have an app. What do you dislike? The credit card fee is a bit high 2.9% and there is no way to automatically or optionally charge that to the customer. It gets complicated when you try to transfer that charge to the customer ...

Great program.

What do you like best? I like that I can use the computer, phone or tablet to check on class ratios and for checkin and out. I like that parents and teachers can communicate easily throughout the day. What do you dislike? I would like for teachers from different classes to be able to see posts from other room or be able to communicate between rooms. Also I wish there were some way that 5 day kids could be checked in easier for parents. I can't delete wrong charges from billing. ...

Newbie Brightwheel User

What do you like best? Ability for teachers to post things, ability for parents to pay online What do you dislike? We need to make refinements and changes and can't always do that. What problems are you solving with the product? What benefits have you realized? Parents paying online - this has been a big bonus to our families

Interactive Way to Communicate with families

What do you like best? Messaging to parents, Payments being completed through Brightwheel, Digital Checkins, Staff timecards for payroll What do you dislike? Kiosk colors of red & white on the tablets in the sunlight are very hard to see Not being able to use the observations and objectives easier(takes too much time to click each part) Wish parents could get links through the activity section instead of just messaging. What problems are you solving with the product? ...

A great tool for parent engagement!

What do you like best? We love being able to communicate with our families in real time! The information Brightwheel provides to families really helps them feel good about where their child is! What do you dislike? Some of the app features are not available on the desktop and that would be really nice to have as an administrator. Recommendations to others considering the product: Unlike other classroom communication apps, Brightwheel updates families in real time. Messaging ...

Great app for preschool!

What do you like best? Beighthwheel has helped our school become more environmentally friendsly. Using electronic sign- in, rather than papers for caretakers to sign in daily. It has help send automatic bills to parents without us having to remember to bill each month. What do you dislike? One downside is not having a class photo album. When uploading photos, I must tag children. At our school, we send a daily update via WhatsApp to tell the parents what we did that day. Sometimes ...

Great Communication Tool!

What do you like best? I love that you can do automatic billing for parents, and update them in real-time. What do you dislike? Communicating to parents about lesson plans is still not easy, as well as being a multi-site center. I need to be able to customize the platform more than is offered. Recommendations to others considering the product: The billing platform is a huge time-saver. Also, parents LOVE the constant updates. What problems are you solving with the ...

Useful but cumbersome

What do you like best? Ease of taking a picture and sending it out. Messaging app What do you dislike? Not able to transfer students between centers Recommendations to others considering the product: Would love if brightwheel could integrate with our childcare system where we add and remove students so that we are not having to do it in two different places. Would like to be able to transfer students between centers What problems are you solving with the product? ...

Makes the care we provide families so much better than before!

What do you like best? There are so many features that we take advantage of. We receive tuition payments in a timely manner. We have been able to provide parents with another level of communication. It brightens parents day to receive a picture of their child smiling in the middle of the day; it offers peace of mind. As early childhood educators we also have the option to show parents what we are providing their child on an educational level....we are not just babysitters! I LOVE the ...

Amazing Management App

What do you like best? How easy parents can remain up to date and make their weekly payments. What do you dislike? Currently, there is nothing I dislike from the application. Recommendations to others considering the product: N/A What problems are you solving with the product? What benefits have you realized? Late payments from parents.