brightwheel Reviews in May 2025: User Ratings, Pros & Cons

Great tool for teachers, parents & admin!

What do you like best? Being able to monitor, communicate and record important information that will help assure kids get the best education they can. What do you dislike? Adapting to changes; however I appreciate when necessary changes/addi Recommendations to others considering the product: Thank you What problems are you solving with the product? What benefits have you realized? BIlling, child observations & files, health & immunization forms

Brightwheel saves me time and money!

What do you like best? The family engagement is so much better in my program. I like that I have a saved written record of everything communicated to the parents. We are starting to use the lesson plan tab as well. Love that new feature. What do you dislike? I would like to see Montessori activity tabs. Ability to access billing from mobile device would be nice as well. Recommendations to others considering the product: Make the switch. You won’t regret it! What ...

A great way to communicate with families

What do you like best? I like that we have the ability to communicate with parents and share their child's day with them. It gives them insight into what is going on and what they are learning about. They also love receiving photos and updates on how they ate. What do you dislike? I wish you could set reminders for medication administration. What problems are you solving with the product? What benefits have you realized? The parents are updated on their child's day and know ...

Exception childcare program

What do you like best? I like that everything is made easy and if you run into any trouble there are step by step videos on how to navigate your way through and if not there is always excellent costumer service reps that will walk you through correcting any issue you may have. They keep costumes updated on the latest feathers and changes! What do you dislike? I have no Dislikes at this time with brightwheel. What problems are you solving with the product? What benefits have you ...

Great Program

What do you like best? Currently we use the billing and payment feature, the check in program,,the ratio per class. I love the new immunizations feature in the future. We also love the ease to communicate with parents. What do you dislike? Don't really have any dislikes. I like all the features that are currently available even if don't currently use them. Recommendations to others considering the product: Give it a trial run. It's worth your time to check it out What ...

Overall, wonderful and great.

What do you like best? Keeping the families connected all day long. What do you dislike? Few changes in payroll process would be nice. Recommendations to others considering the product: This program is awesome with keeping parents involved and seeing what awesome learning is taking place in the classrooms on a daily basis. We have not gotten a chance to explore with the lesson plan portion of the program however, we are looking into it in our very near future. What ...

Easy to use

What do you like best? Adding new childs is very easy, also the features included is very complete that the parents love What do you dislike? Phone app doesn’t let you have two places What problems are you solving with the product? What benefits have you realized? Security

Brightwheel review

What do you like best? I love the communication piece that Brightwheel offers providers and families. What do you dislike? That teachers can not communicate to each other through the app. Recommendations to others considering the product: This app is great for daily management of the classroom and parent/teacher communication. What problems are you solving with the product? What benefits have you realized? Direct communication is the key to solving problems. This ...

Adds values to all areas of our business

What do you like best? Without brightwheel, parents would have little understanding of what our day-to-day routine looks like nor would they have as much appreciation. Brightwheel truly closes this gap! What do you dislike? Slow development. There are many features missing that wouldn’t take much time/effort from a development stance: I.e. parent comments/communication on photos. Recommendations to others considering the product: Give it a try, it’s worth it. What ...

BRIGHTWHEEL, well worth the investment

What do you like best? Brightwheel does IT ALL. Its the one stop shop in a world full of too many apps. Parents can pay, communicate and stay connected to the program through one application. As an administrator this is the single most used application. It organizes finances, communication and projects fantastically. What do you dislike? There are some quirks that are inconvenient. Namely, downloading reports and waiting for them in email. Customer service via text is not always ...