brightwheel Reviews in May 2025: User Ratings, Pros & Cons

Makes my job so much easier

What do you like best? I appreciate the simplicity of the app and ease to use. The ability to communicate easily with parents regarding anything is great. Even tracking immunizations just became that much easier! What do you dislike? I am still waiting for the upgrade to be able to group message parents without having to select a specific classroom. We should also be able to send pictures via group message. Also, I'd like to be able to set up alerts when something is overdue. ...

Parents Love It!

What do you like best? Ease of it all. It has the potential to save time on paperwork for the teachers and the director when using all the features. User friendly, even some of the less tech savvy teachers enjoy it. Parents love it! Less papers for them to remember to grab and share. Info sent to whoever the parents want to have access. What do you dislike? Occasionally freezes, but very rarely and when it has the Brightwheel team fixes it fast. What problems are you solving ...

Brightwheel is amazing

What do you like best? I like the instant contact with families. It is easy to customize for each parent what they want to see. Parents really enjoy the pictures and videos! What do you dislike? The only thing I dislike is that parents cannot pay ahead for Care beyond the invoice given. Recommendations to others considering the product: Play with it! What problems are you solving with the product? What benefits have you realized? Brightwheel has streamlined our ...

I LOVE BRIGHTWHEEL!!

What do you like best? Brightwheel eliminates the use of having so much paper. We use Bright wheel for signing in and out the children. Payroll, attendance, and sending notes to parents What do you dislike? Sometimes the app does not load properly that hinders us from our staff clocking in/out. What problems are you solving with the product? What benefits have you realized? Everything is in the palm of our hand. I can take attendance while on field trips. I can send my ...

Brightwheel helps us keep our parents up to date with everything that is happening with their child

What do you like best? We can communicate paperless to the parents. We can document all day long all things pertaining to each child. What do you dislike? Payment through brightwheel. Only because we have a school that is Preschool-12th grade so I’ll billing is setup differently. Only the Preschool uses Brightwheel. What problems are you solving with the product? What benefits have you realized? Brightwheel has made it easy to communicate with parents whether it’s an ...

Great communication tool

What do you like best? Easy of use for teachers and parents, billing is easy to manage What do you dislike? There is no ability to send a report at the end of the day only, all posts are live time What problems are you solving with the product? What benefits have you realized? Billing issues, communication issues and parent anxiety are relived

We love brightwheel

What do you like best? Our parents love the communication. As management I love the ability to track what is happening in the classrooms as well as the ability to have 30 minute head counts. I truly believe that having Brightwheel helps to show families that we are professionals rather than babysitters. What do you dislike? We would Love a clear all button for messages from the families. What problems are you solving with the product? What benefits have you realized? I love ...

Bright start for our school

What do you like best? Parent communication has become more frequent, open and transparent. We love how easy and user friendly it is for both teachers and parents. What do you dislike? It would be great to have a group chat for the class. Recommendations to others considering the product: Worth the subscription fees. Genuinely attracts more parents to the school and builds trust and transparency. What problems are you solving with the product? What benefits have you ...

Great for check-ins/outs

What do you like best? The primary function I used was for students to check in to class. Even though this is for pre-schools/day cares, I used it in my 12th grade classroom because I have flexible seating and not a seating chart. What do you dislike? Nothing - I think it's a great product! What problems are you solving with the product? What benefits have you realized? I don't use the business functions.

We love Brightwheel!

What do you like best? As a Director, I appreciate that my parents and teachers can communicate without having to go through the Front Office. What do you dislike? I wish i has the ability to share a photo with all of the parents at one time, the way I can send a message. Recommendations to others considering the product: Do your research. There are other companies that are not preschool specific. Brightwheel services our needs very well. What problems are you solving ...