brightwheel Reviews in August 2026: User Ratings, Pros & Cons

Great resource for teachers

What do you like best? I really enjoy being able to give instant feedback. Parents know what is going on and it is not a laborious process. It is very easy to incorporate into daily activities. I also enjoy the ability to easily check in and see ratios and how attendance looks for the day. The ability to track immunizations is really nice and Brightwheel has done a great job updating and improving their software. I am very impressed with their customer support, it may take a ...

Overall positive, definitely some work needs to be done

What do you like best? We love the ability to communicate with the parents. We also like the ability to send a message out to all parents immediately. We like that parents can sign in and out on tablets. What do you dislike? We don't like how small the attendance count is on the screen. We wish that we could have photo albums uploaded. We wish it was easier to find and look at the student profiles from the mobile devices. Recommendations to others considering the product: ...

Adequate Technology

What do you like best? When I think about Bright and consider what I like best, I conclude that Brightwheel's user interface is pleasant to operate within. It is well designed from a visual standpoint. Over the past two years, lots of improvements have been made that addressed shortcomings. What do you dislike? Having billing be primarily invoice-based rather than account-based is a drawback. for example: If a family over pays, there is no way to allow a credit to sit in their ...

I enjoy the ease of this program for staff and families

What do you like best? I like to be able to track attendance. It makes billing and tracking attendance easy for staff. Parents have enjoyed using this app for communication and daily updates. Parent contact information is readily available. Making announcements regarding activities is easy to input. I would recommend this app for anyone searching for a childcare program to simplify the ease of record keeping such as health records and child care plans. What do you dislike? I would ...

Great for my School!

What do you like best? The ease of use is the best part and parents love it. The team is awesome with taking feedback and replying to questions, so great customer service! What do you dislike? A few minor things, but nothing anyone really notices. As an admin, I have a few requests and customer service has responded to help and offered to send to their development team. Recommendations to others considering the product: Use it! What problems are you solving with the ...

Great tool!

What do you like best? Brightwheel is great for sending messages to families, and really easy to use for billing. What do you dislike? Brightwheel billing should have additional features such as notes on an invoice and tacking on late fees to an existing invoice. It should also be possible to change a plan by month without pausing and then restarting it. A feature for staff payroll would also be useful or a link to quickbooks. What problems are you solving with the product? ...

Brightwheel is very easy to use and is a great way to communicate with parents throughout the day!

What do you like best? We love the ability to send photos and videos of the kiddos to their parents. It is also very nice to be able to send notes back and forth with the parents. What do you dislike? At this time there really isn't anything I dislike. What problems are you solving with the product? What benefits have you realized? We are solving communication problems. Benefits are having the ability to communicate with parents and being able to go almost completely paper free.

Fantastic application for our club!

What do you like best? The ability to send parents pictures and updates, as well as text from within the app has been such a bridge in our programs usage and participation. What do you dislike? It needs better in app searches. We have over 300 students (we are not a daycare but a private club. Think lifetime fitness daycare) and being able to search for specific kids in app by name would be a huge help. What problems are you solving with the product? What benefits have you ...

We love brightwheel

What do you like best? Our parents love the communication. As management I love the ability to track what is happening in the classrooms as well as the ability to have 30 minute head counts. I truly believe that having Brightwheel helps to show families that we are professionals rather than babysitters. What do you dislike? We would Love a clear all button for messages from the families. What problems are you solving with the product? What benefits have you realized? I love ...

Bright start for our school

What do you like best? Parent communication has become more frequent, open and transparent. We love how easy and user friendly it is for both teachers and parents. What do you dislike? It would be great to have a group chat for the class. Recommendations to others considering the product: Worth the subscription fees. Genuinely attracts more parents to the school and builds trust and transparency. What problems are you solving with the product? What benefits have you ...