brightwheel Reviews in May 2025: User Ratings, Pros & Cons

LOVE ot

What do you like best? I LOVE I can upload Photos and all the info to the parents easyly What do you dislike? I dont like that sometimes it's very slow What problems are you solving with the product? What benefits have you realized? Easy way to comunicate with parents

Best classroom management app ever!

What do you like best? I like how easy it is to use this software What do you dislike? You have to input your passcode just to logout of the kiosk system which is a little bit annoying but overall, a good software. What problems are you solving with the product? What benefits have you realized? It made logging in to work easier because you can log-in and out using the mobile app

A must have for childcare and private schools.

What do you like best? There are many functions that Brightwheel serves but over all the ability have open communication between parents and staff. What do you dislike? No real dislike but as an improvement I would like to see the app and website offer the same options for billing, payment, andmessaging. Recommendations to others considering the product: It is an amazing product our staff and parents throughly appreciate it. What problems are you solving with the ...

easy to use!

What do you like best? I love that we can easily keep track of daily attendance What do you dislike? Not anything to dislike every tool is very useful. Recommendations to others considering the product: you will love it! What problems are you solving with the product? What benefits have you realized? Payments issues have been solved with not having cc payment option available before and keeping track of who has missed any payments.

Very helpful

What do you like best? It works to update parents. They don’t worry What do you dislike? Can’t post more than 1 picture at a time What problems are you solving with the product? What benefits have you realized? Parents can see what is happening at a glance.

Amazing app!! I LOVE it and so do my staff and the families!

What do you like best? -ease of use (can enter naps, potty/diapering, food, medicine, activities, messages, etc.) -helps parents feel connected to their children while away at work -helps with communication between staff, families, and director having everything in one place (keeps great records of everything) - ability to have staff clock in/out -billing is easy to use (auto payments, reports for taxes, etc) - brightwheel tech support quick, kind, and efficient ...

Check-in/Check-out system for easy billing

What do you like best? Easy system to check children in and out, with passcodes for both parents and staff. What do you dislike? Setup to get a passcode for parents, would like to make this a bit simpler. Recommendations to others considering the product: We genuinely like this product. We do not use many of the options, our needs our simple, but what we use has worked well for us. What problems are you solving with the product? What benefits have you realized? Time ...

Makes Connecting Classroom to Parents EASY

What do you like best? I love that parents and teachers can have instant information sharing. The convenience and ease of having information about your child's day right on your phone is great. What do you dislike? I wish we could use it for staff communications. I wish the payroll reports were easier to use and print for payroll purposes. We don't use the feature for this reason. Recommendations to others considering the product: Support is phenomenal! They guided us and ...

Most efficient way to capture their day!

What do you like best? Brightwheel has everything you could want all in one place. Photos, videos, messages, updates and more. And for management also includes billing. It’s great that you’re able to do everything all in one place. What do you dislike? They are currently working on improving the Lesson Plan portion and we are anxiously awaiting that. It’s available for teachers now but not parents to see, so it doubles the work load for the teachers right now. What problems are ...

Great app for large preschool

What do you like best? User friendly, easy to set up tuition bills, can send videos and pics to parents What do you dislike? My teachers wish the desktop version had the messaging options as it is easier to type long messages on a computer than it is on a phone. Would also be nice to be able to create a hyperlink in a message What problems are you solving with the product? What benefits have you realized? Streamlined billing, so efficient and convienent to send info to parents