brightwheel Reviews in May 2025: User Ratings, Pros & Cons

Excellent Childcare Management System

What do you like best? Thes ease of use and ability to use it as an app and on a laptop/desktop. What do you dislike? Not all features requested by customer base are rolled out just yet. They are working hard on it though! Recommendations to others considering the product: Ease of use will save you time and quickness with support's replies gets your questions answered! What problems are you solving with the product? What benefits have you realized? Tuition ...

Helps with communication

What do you like best? I like that families can easily sign in or out with a QR code using their phone, and I like that I can quickly send pictures. What do you dislike? I don’t like how you if you answer someone and another brightwheel notification pops up, it is difficult to continue answering the first message. What problems are you solving with the product? What benefits have you realized? We needed an electronic sign in method and a quick and easy way to quickly ...

I have had a very positive experience with Brightwheel

What do you like best? I think the billing section is easy to use. What do you dislike? You can not enter in advance payments, so I have to make sure to remember to note the current payment and go back the following week to enter it. Recommendations to others considering the product: This is a great all in one software that helps organize childcare. What problems are you solving with the product? What benefits have you realized? Our late payments have dropped ...

Instant Communication

What do you like best? Brightwheel allows us to be in constant and immediate communication with the parents. It gives our teachers a tool that allows them to share a child's progress, immediately notify parents, share videos and anecdotes, and it gives the school a comprehensive view of it's population. It saves a ton of paper and makes our parents more secure knowing that their child is an app away. Great tool for my preschool. What do you dislike? Parents sometimes have ...

Brightwheel

What do you like best? Brightwheel is very easy to use. Convenient for schools. I think it is great that parents are able to check in on their kids activities of the day, sign in and out, and message teachers straight through the application. It is also very convenient that staff are able to check in and out through the brightwheel application and able to communicate with parents. What do you dislike? I dislike that you are not able to view transactions, invoices, or payments right ...

Helpful and easy

What do you like best? It’s totally revolutionized the way we work. Convienant, saves paper, and simple. What do you dislike? It can be unreliable without good internet connection— we regularly lose pictures and videos Recommendations to others considering the product: Just give everyone time to adjust! What problems are you solving with the product? What benefits have you realized? Communication with parents is faster and easier, information always accessible, ...

Experienced Bright Wheel user

What do you like best? I like how you can keep The parents updated on their child’s day throughout the whole entire day. What do you dislike? There were no dislikes. I was very pleased with the system. What problems are you solving with the product? What benefits have you realized? Communication with the parents. That was the best benefit of all.

Positive brightwheel

What do you like best? User friendly, lots of options and customizable What do you dislike? Long set up process, that is the only down side What problems are you solving with the product? What benefits have you realized? Connecting with parents in one program, organization

Communication

What do you like best? It allows me to communicate with families fast and easy. It also lets me update them on how their chuld is doing during their stay with me. Even by sharing photos and videos. What do you dislike? I don't like having to spend $20/month for a max of 8 children just to use the photo and video option, and adding new foods. It gives me an option for lessons etc with paying, but I use an outside curriculum. I have to log into a computer to enter in lessons. If I ...

Pretty good software

What do you like best? I like the ability to communicate with parents and keep them up to date on their child's day What do you dislike? I don't like that when putting in lunch you have to clicker every child to put in their specific lunch. We should be able to put what all the kids are and then click a button for how much they ate What problems are you solving with the product? What benefits have you realized? Lack of information that parents receive. It makes them feel ...