9.1
SpotScore
Brightpearl Reviews in July 2026: User Ratings, Pros & Cons
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Brightpearl offers custom pricing plan
Brightpearl Reviews & Ratings
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Spotsaas Editor’s POV
Brightpearl works best for multi-channel retailers managing inventory across warehouses and sales channels. Before shortlisting, verify that your sales channels are on Brightpearl's supported integrations list—Shopify, Amazon, eBay, and major marketplaces are covered, but niche platforms may require custom API work. Test the order synchronization workflow in your ...Read more
Brightpearl pros and cons
Smooth onboarding and ongoing support enhance user experience.
Integrations improve efficiency and accuracy, catering to diverse team needs.
Automation capabilities simplify tasks and save time.
Real-time sync with various platforms like Amazon and eBay.
Limited options for attaching files.
Bugs and glitches affecting performance.
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Showing 71-80 out of 202
AU
Anonymous User
05/10/21
"Bright Pearl is the "all we need" software to handle all our everyday shipments and ecommerse orders"
What do you like best about Brightpearl? Easy to use and give us full access to all customer data and all the data we have stored internally. It is also easy to collaborate across our different departments and helps us to have a more lean internal handling process. What do you dislike about Brightpearl? In Bright Pearl, we have all the data we need, but the dashboard functionality does not allow us to customize what we want. What problems is Brightpearl solving and how is that benefiting ...
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AU
Anonymous User
05/10/21
"Bright Pearl is the "all we need" software to handle all our everyday shipments and ecommerse orders"
What do you like best about Brightpearl? Easy to use and give us full access to all customer data and all the data we have stored internally. It is also easy to collaborate across our different departments and helps us to have a more lean internal handling process. What do you dislike about Brightpearl? In Bright Pearl, we have all the data we need, but the dashboard functionality does not allow us to customize what we want. What problems is Brightpearl solving and how is that benefiting ...
Read more
AF
Alex Fishman
04/30/21
Just transitioned to Brighpearl...
When our order management platform Stitchlabs announced they were being bought (by Square I think?) last year, and announced they'd be sunsetting the Stitchlabs platform sometime around mid-2021, we tried to take advantage of being forced to find a new platform. Our company in many ways had already outgrown Stitchlabs, and the market for replacements felt like there were only 1:1 replacements, or the option to jump to a full ERP platform (Salesforce, Netsuite, etc). Unless your team is ...
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SS
Sophie Smith
04/28/21
Brightpearl is an intelligent platform
Brightpearl is an extremely intelligent platform, with additional features to suit all kinds of businesses. Alongside the platform you receive amazing customer service to help with all your requirements.
N
NIck
04/28/21
Used brightpearl for years 5*
Used brightpearl for years 5*
R
Rachel
04/28/21
Brilliant Platform
Brilliant platform that allows the business to work effectively. Easy platform to use and great customer service. Would 100% recommend.
AU
Anonymous User
04/28/21
"Director"
What do you like best about Brightpearl? Stock control is the best and automation What do you dislike about Brightpearl? i dislike the extra add ons which are pretty essential like automation What problems is Brightpearl solving and how is that benefiting you? Order processing.
AU
Anonymous User
04/28/21
"An excellent, intelligent platform"
What do you like best about Brightpearl? An excellent, intelligent platform with features to suit a variety of business needs. Alongside wonderful customer service and a great support system. What do you dislike about Brightpearl? We have maxed Brightpearls abilities but due to their extensive resources we can progress to using Brightpearl Analytics for our requirements. Recommendations to others considering Brightpearl: A back end business solution to help those business wanting to develop ...
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R
Romy
04/28/21
Great customer service
Great customer service, quick to reply and resolve any issues that occur.
AU
Anonymous User
04/28/21
"Director"
What do you like best about Brightpearl? Stock control is the best and automation What do you dislike about Brightpearl? i dislike the extra add ons which are pretty essential like automation What problems is Brightpearl solving and how is that benefiting you? Order processing.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].