Brightpearl Reviews in June 2025: User Ratings, Pros & Cons

"made all the difference "

What do you like best about Brightpearl? I love that all updates are included and available to all. I love how simple and user friendly it is but how versatile it can be at the same time. What do you dislike about Brightpearl? The only thing I really disliked was the inability to give credit terms that were end of month. You could only give total days. That had now been resolved so I really have no complaints now Recommendations to others considering Brightpearl: Take the free trial and ...

"Our experience of Brightpearl"

What do you like best about Brightpearl? We are a multi channel retailer and Brightpearl has streamlined our operations and made us much more efficient. It gives us a seemless integration for our Amazon. eBay and magento website and also handles our accounting. We made a move from a combination of softwares and it was definitly the right move for us. What do you dislike about Brightpearl? There are still improvements to be made and it is not perfect, but Brightpearl seem to have very good ...

"A very intuitive system with a team willing to learn and implement necessary updates."

What do you like best about Brightpearl? Easy to learn and use, excellent analytic data and client management tools. Combines well with our web platform, Magento, and each quarter shows improvements between how the two work better together. What do you dislike about Brightpearl? When Brightpearl is updating it's patches or supplementary code for smartforms, notice in advance would be beneficial. There have been times where the smartforms disappear due to change of back-end coding. Problems ...

"Easy to Learn, Excellent Support"

What do you like best about Brightpearl? Brightpearl's inventory tracking is extremely reliable and easy to follow. When Brightpearl says we have an item in stock, that means we have it. I also have to mention their Customer Support. I have never worked with a system or company that is so compotent and prompt in responding to help questions. They will work closely with you and do their best to give you the results you want. If there is something that can't be fixed immediately, they are ...

"made all the difference "

What do you like best about Brightpearl? I love that all updates are included and available to all. I love how simple and user friendly it is but how versatile it can be at the same time. What do you dislike about Brightpearl? The only thing I really disliked was the inability to give credit terms that were end of month. You could only give total days. That had now been resolved so I really have no complaints now Recommendations to others considering Brightpearl: Take the free trial and ...

"Our experience of Brightpearl"

What do you like best about Brightpearl? We are a multi channel retailer and Brightpearl has streamlined our operations and made us much more efficient. It gives us a seemless integration for our Amazon. eBay and magento website and also handles our accounting. We made a move from a combination of softwares and it was definitly the right move for us. What do you dislike about Brightpearl? There are still improvements to be made and it is not perfect, but Brightpearl seem to have very good ...

"A very intuitive system with a team willing to learn and implement necessary updates."

What do you like best about Brightpearl? Easy to learn and use, excellent analytic data and client management tools. Combines well with our web platform, Magento, and each quarter shows improvements between how the two work better together. What do you dislike about Brightpearl? When Brightpearl is updating it's patches or supplementary code for smartforms, notice in advance would be beneficial. There have been times where the smartforms disappear due to change of back-end coding. Problems ...

"Easy to Learn, Excellent Support"

What do you like best about Brightpearl? Brightpearl's inventory tracking is extremely reliable and easy to follow. When Brightpearl says we have an item in stock, that means we have it. I also have to mention their Customer Support. I have never worked with a system or company that is so compotent and prompt in responding to help questions. They will work closely with you and do their best to give you the results you want. If there is something that can't be fixed immediately, they are ...

"A programme designed to help manage all aspects of your brand"

What do you like best about Brightpearl? Brightpearls positives are numerous, From the stock tracking, the news feed for each retailer, the search systems to aid sales and even the simplistic nature so that new users are fast to pick up how to use the system. What do you dislike about Brightpearl? The main dislike would be the fact that Brightpearl does not have the ability to pre allocate stock. Dealing with huge intakes would be made far easier if pre allocation was a possibility. What ...

"Review of Brightpearl"

What do you like best about Brightpearl? I love that all of the order information is contained in one place. It is extremely user friendly and quick to pick up. What do you dislike about Brightpearl? Can sometimes be slow or crash completely, which can be frustrating. What problems is Brightpearl solving and how is that benefiting you? We have accounts and sales information at hand and it is displayed in a user friendly way...great for setting sales targets