Brightpearl Reviews in June 2025: User Ratings, Pros & Cons

"Happy Overall--But Our Business May Need to Part Ways Based on Our Future Plans"

What do you like best? Cloud-based, multi-channel, syncs and manages multichannel inventory. What do you dislike? Limited to certain online sales channels. Limited international sales channels. Can become tedious to manage orders as business scales. Recommendations to others considering the product: Make sure your longterm business goals and plans align with brightpearl. For example, if you are an ecommerce company and plan on selling on many channels, verify that this is possible. What ...

"An essential tool for anyone involved in selling on Amazon & Ebay"

What do you like best? Quickly gives a real time stock availability position on various ecommerce sites. What do you dislike? Sometimes a bit of a delay in ebay orders comining into sales. Recommendations to others considering the product: When you get it up and running it will save you time and money What problems are you solving with the product? What benefits have you realized? Saves us time and money updating the actual stock position on multiple sites as when an irem sells it is ...

"An essential tool for anyone involved in selling on Amazon & Ebay"

What do you like best about Brightpearl? Quickly gives a real time stock availability position on various ecommerce sites. What do you dislike about Brightpearl? Sometimes a bit of a delay in ebay orders comining into sales. Recommendations to others considering Brightpearl: When you get it up and running it will save you time and money What problems is Brightpearl solving and how is that benefiting you? Saves us time and money updating the actual stock position on multiple sites as when an ...

"Thorough Training Process and Excellent Software"

What do you like best? For us, Brightpearl has eliminated using multiple systems for processing orders. One of the main advantages of the software is that everything is in one place. The training from the start to your go-live date is very thorough and the support team is on hand to answer any queries. What do you dislike? Very minor - but how the total figures on the accounts pages don't carry over to the next page so the total figure is just the total for that page. Occasionally the ...

"Thorough Training Process and Excellent Software"

What do you like best about Brightpearl? For us, Brightpearl has eliminated using multiple systems for processing orders. One of the main advantages of the software is that everything is in one place. The training from the start to your go-live date is very thorough and the support team is on hand to answer any queries. What do you dislike about Brightpearl? Very minor - but how the total figures on the accounts pages don't carry over to the next page so the total figure is just the total ...

"Good Software that needs some work"

What do you like best about Brightpearl? Fairly Decent accounting software with some real good possibilities. The Bank feeds function is so useful and the overall design of the software is suitable for small businesses. What do you dislike about Brightpearl? The system is not geared for specialised accounting work. There should be advanced modules available. What problems is Brightpearl solving and how is that benefiting you? Data Entry is automated on e-Commerce as well as bank.

"Partnering with Brightpearl is like being able to buy yourself more hours in the day."

What do you like best about Brightpearl? The mulit channel stock management and inventory control is first class. What do you dislike about Brightpearl? The integration with EKM has some issues with a few orders coming down incorrect and and some marked as unpaid due to the 1p order difference as a result of the way VAT is calculated. Recommendations to others considering Brightpearl: This system has streamlined our business and allowed more growth without having to add additional resource ...

"Brightpearl software review"

What do you like best about Brightpearl? The inventory management is easy to use. It is easy to edit general journal entries. What do you dislike about Brightpearl? The system does not figure Sales Tax properly and may never becasue they keep telling us it supposed to work the way it does. (wrong for US businesses). So the sales tax reporting is always wrong at the end of the month and requires endless corrections to invoices to fix. The Sales analysis reporting is terrible. There is no ...

"Brightpearl software review"

What do you like best? The inventory management is easy to use. It is easy to edit general journal entries. What do you dislike? The system does not figure Sales Tax properly and may never becasue they keep telling us it supposed to work the way it does. (wrong for US businesses). So the sales tax reporting is always wrong at the end of the month and requires endless corrections to invoices to fix. The Sales analysis reporting is terrible. There is no easy way to see how much money you ...

"Using Brightpearl for our Multi-Channel Retail Business"

What do you like best about Brightpearl? Its an Integrated system helping us run most aspects of our business - accounts, customers, products, sales fulfilment etc... What do you dislike about Brightpearl? minor issues like not being able to save the options of a report for next time or set defaults for screens. This would save a lot of time. The magento integration does not allow configurable products to be created which again is time consuming. Recommendations to others considering ...