9.1
SpotScore
Brightpearl Reviews in July 2026: User Ratings, Pros & Cons
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Brightpearl offers custom pricing plan
Brightpearl Reviews & Ratings
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Spotsaas Editor’s POV
Brightpearl works best for multi-channel retailers managing inventory across warehouses and sales channels. Before shortlisting, verify that your sales channels are on Brightpearl's supported integrations list—Shopify, Amazon, eBay, and major marketplaces are covered, but niche platforms may require custom API work. Test the order synchronization workflow in your ...Read more
Brightpearl pros and cons
Smooth onboarding and ongoing support enhance user experience.
Integrations improve efficiency and accuracy, catering to diverse team needs.
Automation capabilities simplify tasks and save time.
Real-time sync with various platforms like Amazon and eBay.
Limited options for attaching files.
Bugs and glitches affecting performance.
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Showing 121-130 out of 202
WM
Will Miles
11/19/20
The best business decision I have made in 10 yrs
We have been using Brightpearl for nearly 10 years now and it is the single best decision I have made since founding the company. We run wholesale, several b2c channels and a 3PL service all through it and it just works. The platform is intuitive and easy to use, the support is solid and the attitude of the team is great. I've recommended Brightpearl to several others over the years and will continue to do so.
WM
Will M
11/19/20
"An excellent platform that we have not questioned staying with for 10years"
What do you like best about Brightpearl? Ease of running multiple sales channels, reporting and open API. Support is abnormally quick and useful as well. Bulk processing lots of orders and managing back orders and pre orders etc. We are all very familiar with Brightpearl now, but new staff always seem to get the hang of it quite quickly as well so i would say it is quite intuitive to ue. What do you dislike about Brightpearl? I think the CRM capabilities could be beefed up a bit more than ...
Read more
WM
Will M
11/19/20
"An excellent platform that we have not questioned staying with for 10years"
What do you like best about Brightpearl? Ease of running multiple sales channels, reporting and open API. Support is abnormally quick and useful as well. Bulk processing lots of orders and managing back orders and pre orders etc. We are all very familiar with Brightpearl now, but new staff always seem to get the hang of it quite quickly as well so i would say it is quite intuitive to ue. What do you dislike about Brightpearl? I think the CRM capabilities could be beefed up a bit more than ...
Read more
WM
Will Miles
11/19/20
The best business decision I have made in 10 yrs
We have been using Brightpearl for nearly 10 years now and it is the single best decision I have made since founding the company. We run wholesale, several b2c channels and a 3PL service all through it and it just works. The platform is intuitive and easy to use, the support is solid and the attitude of the team is great. I've recommended Brightpearl to several others over the years and will continue to do so.
SA
Sam Adams
11/16/20
Great Experience
Rob and Nathan lead a very detailed pre sales process; honestly evaluating the product fit and finding the least cost best outcome option for us, their client. Brightpearl is a flexible and fully customisable solution and the implementation was planned in significant detail.
SA
Sam Adams
11/16/20
Great Experience
Rob and Nathan lead a very detailed pre sales process; honestly evaluating the product fit and finding the least cost best outcome option for us, their client. Brightpearl is a flexible and fully customisable solution and the implementation was planned in significant detail.
JA
Julie Ann
10/14/20
Our project manager has been invaluable…
Our project manager has been invaluable and we can't thank him enough!
RP
Richard Purssglove
10/13/20
Early stages; so far so good
A very detailed onboarding process with an extremely efficient team, working hard to ensure they answer our queries quickly and honestly.No system is perfect, but on the face of things Brightpearl seems a perfect solution for us. For multi-channel sales and fulfilment we have looked at numerous ERP systems but none seem to be able to automate like Brightpearl.Looking forward to working with the team to go live in the next 4 months.
S
Steve
10/12/20
Brightpearl has been invaluable in…
Brightpearl has been invaluable in helping us grow. It has taught us the value of good software systems and how they can enable you to focus on the parts of your business that need your efforts as opposed to the fundamentals that should just work! Having a 'central command' for all of your data - products, customers, financials and channels is essential in this omni-channel e-commerce world and Brightpearl sits at the heart of this for us.
KT
Katie Tomlinson
10/12/20
Excellent support and customer service
Excellent support and customer service. Worked with us in a collaborative way, supporting our business as a supplier.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].