Brightpearl Reviews in June 2025: User Ratings, Pros & Cons

Brightpearl 5*

Brightpearl is an excellent system, it supperted us with inventory tracking, WMS and has helped us to be really efficient with automating tasks. This has had a positive effect on how we work as a company.

Great software ,it does exactly what i…

Great software ,it does exactly what i need it to do ,easy to use . great back up from jamie swift.i would recommend it highly

BrightPearl is a powerful and flexible product

I have used BrightPearl for over 8 years now, as the Finance Manager of both a UK and a US Company. It is a very powerful accounting and inventory management system. It has flexibility and robustness plus a helpful customer service team when you need them. BrightPearl is constantly innovating and its remote real time access means that the whole team can make the most of its features wherever they are.

Strong platform with great flexibility and excellent support

Brightpearl makes it very easy to manage multi-channel orders and fulfillment. It's an essential tool for our showroom and websites with different sales channels and fulfillment partners. Brightpearl allows us to have everything tied together under 1 platform, giving us a lot of flexibility with business transparency. The automation tool is also very important as it saves time and money with the ability to automate simple everyday tasks.Additionally, due to brightpearls ability to integrate ...

Brightpearl at the center of our tech stack

Brightpearl is at the core of our tech stack. It's powerful automation is saving us hours of manual work and allowing us to shape our business the way we want for todays ecommerce world. The company knows where it's heading and its clear in it's roadmap to help business grow.

DO NOT PURCHASE

DO NOT PURCHASE! I cannot warn people strongly enough. They have no transparency on pricing and then increase future years costs with no discussion and clearly in breach of contract. The arrogance of the sales team is unreal and they are simply trying to break the american market with no regard for the UK customers.

Been using Brightpearl a few years now!

Been using Brightpearl a few years now, love the speed at which customer support helps.We finally have a process for everything inventory related in our business from purchasing, through to pick/pack/dispatch/invoice and everything in between. Staff finally have tools they need to do their jobs effectively without resorting to a series of unconnected spreadsheets. No more stock loss shocks with Brighpearl. Up to the minute data - easy to see where you are and what needs to be ordered It is ...

Been using Brightpearl a few years now!

Been using Brightpearl a few years now, love the speed at which customer support helps.We finally have a process for everything inventory related in our business from purchasing, through to pick/pack/dispatch/invoice and everything in between. Staff finally have tools they need to do their jobs effectively without resorting to a series of unconnected spreadsheets. No more stock loss shocks with Brighpearl. Up to the minute data - easy to see where you are and what needs to be ordered It is ...

Great customer support

Great customer support! My company started to use Brightpearl 2 month ago. As an accounting manager I call more often for support. Special THANK YOU to Dustin Wilbers from support team for the great knowledge in IT and accounting part in Brightpearl. He is very patient and I get answers to my specific questions. Thank you!

Great customer support

Great customer support! My company started to use Brightpearl 2 month ago. As an accounting manager I call more often for support. Special THANK YOU to Dustin Wilbers from support team for the great knowledge in IT and accounting part in Brightpearl. He is very patient and I get answers to my specific questions. Thank you!