BrightHR Reviews in September 2026: User Ratings, Pros & Cons

What do you like best about BrightHR? Being able to call and connect quickly; advice on-hand. What do you dislike about BrightHR? I'd like to be able to come to BrightHR with any HR issue and have it resolved easily, comprehensively.

What do you like best about BrightHR? James has been the most helpful and patient person with clear lines and guidance, a very pleasant person to work with.Thank you James What do you dislike about BrightHR? Some features are not needed specifically for us

What do you like best about BrightHR? BrightHR has been a fantastic addition to our business—it’s made a real difference in how we manage HR tasks. The platform is intuitive and easy to use, and the customer support is outstanding. I recently contacted support and spoke with Charlene Callaghan, who was incredibly helpful, friendly, and knowledgeable. It's great to know that kind of support is just a call away! What do you dislike about BrightHR? Nothing so far. It's a very good product to use

What do you like best about BrightHR? I like BrightHR because they consistently improve and develop their software. It’s clear they listen to customer feedback, and the system just keeps getting better. It does everything I need it to – from managing staff holidays and sickness to keeping important HR documents in one place. It’s easy to use and saves me a lot of time. What do you dislike about BrightHR? There’s not much to dislike, but occasionally some updates take a bit of getting used ...

What do you like best about BrightHR? Chris is an asset to the company, thank you for deep diving into the investigation and understanding the trouble I was going through. If it wasn’t for you would have definitely cancelled. Thanks for all your help and empathy. What do you dislike about BrightHR? Auto renewal and the fact they don’t give you a calling off period. It should be a crime.

What do you like best about BrightHR? We had an issue with the Blipp Report, which I raised. Leyla from BrightHR Customer Support followed up and handled the matter with great care. I really appreciated her support. What do you dislike about BrightHR? I would appreciate more flexibility in terms of customization.

What do you like best about BrightHR? it is constantly evolving and our suggesting are heard What do you dislike about BrightHR? there are limitations but I understand its evolving

What do you like best about BrightHR? What I appreciate most about BrightHR is its ability to simplify and streamline essential HR processes. The platform is intuitive, well-structured, and supports efficient management of tasks such as absence tracking, holiday planning, and employee recordkeeping. It has significantly reduced administrative burden and improved overall workflow. Additionally, the customer support team is consistently responsive and knowledgeable, which enhances the overall ...

What do you like best about BrightHR? Simple and easy to use, makes managing out staff nice and easy. Team find the system easy to use, especially with the mobile app. Implementing the system was a simple import of data. HR use this system daily with team use as needed. What do you dislike about BrightHR? Limited capabilities. Would much prefer options to add custom fields to profiles.

What do you like best about BrightHR? - User Friendly Interface-Easy to keep track of employee record-Offer additional resources like templates and guides provided to help with HR compliance-Easy to manage on leave request and tack absences What do you dislike about BrightHR? As a new user, we don't know what are the limitations yet.