9.4
Spot Score
BrightHR Reviews in July 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR is built on a support model where onboarding and troubleshooting rely heavily on direct staff interaction. Training sessions cover core features like BrightSafe and Blip, but the platform's learning curve depends on access to that support team—staff like Natasha, Holly, Erica, Joy, and Jason handle most issue resolution. Before shortlisting, verify that ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 2121-2130 out of 3185
TJ
Tracey Jannaway
01/13/22
Fantastic little app
Fantastic, support and a great little app to help in the working day
NL
Ning Liu
01/13/22
Thank you for your support Nick
Nick provided great support throughout the webinar, he clearly explained how BrightHR works and we cannot wait to start using it. Thank you for your support.
J
JMcA
01/13/22
Good training
Good training, patient and concise.
MS
Ms Sutherland
01/13/22
Great introduction
This was our first meeting and demo of Bright HR and Kai was incredibly patient and helpful with the team and the queries and managed the short amount of time we had very well.
AD
Adam Davis
01/13/22
Great training from Nick today
Great training from Nick today, very patient with me as had a few connection issues. All be it very helpful
SB
Sushma Basnet
01/13/22
Training Bright HR
Thanks Nick for providing us the training yesterday morning. It was indeed a very informative and interactive session. We feel more confident now using the system. Best Wishes, The Woolwich College
CL
Christopher Leffler
01/13/22
Thanks Brighthr!
The Brighthr software is really easy to use, very flexible and has huge amounts of information to help a small business navigate the world of HR. Alans gave me very clear training, and adapted it to my needs so that I knew exactly how to get our company on board. I'm super happy with my experience, and look forward to continuing to work with them.
GW
Gayle Windrim
01/12/22
Professional and friendly service
Professional and friendly service from Abbigail Garratty. Very efficient.
GB
Graham barclay
01/12/22
Training call
My training call with shane prime was very well conducted and professional. All my questions were answered clearly. A very satisfactory experience
L
Lisa
01/12/22
Thorough and friendly
Nick was thorough, professional and yet friendly in the online training. All very helpful.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].