9.4
Spot Score
Empower your team, elevate your business.
Add to compare
BrightHR offers custom pricing plan
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
Log in Required to View Reviews
Filter results
Sort by :
Showing 171-180 out of 3142
R
Rachael
05/09/24
Daniel Chigwada really helped me with…
Daniel Chigwada really helped me with my concerns and was the only person to respond to any of my concerns both by telephone and email. He kept me informed all whilst i was waiting for management to contact me. I would definitely recommend using Bright HR as you can tell a lot about a company who still give you their undivided attention, even if you have an issue with something. Thank you Daniel, much appreciated.
C
Customer
05/09/24
I called the helpline for information…
I called the helpline for information that had been sent to me as I could not find it on the portal. The lady (Joy) was able to direct me to the information's location very quickly. Had I been searching for this myself, I probably would of missed my retiring date and or a telegram from the King.
GA
Gill Annette
05/08/24
Darren Sharpe was brilliant.
Darren Sharpe dealt with my BrightHR query brilliantly. Not only did he quickly and efficiently solve my problem, he took the time to suggest follow up advice to prevent the problem recurring for me. Exactly what you need from someone on a helpline. Well done!
CG
CIS Group LTD
05/08/24
Quick response time on my query and…
Quick response time on my query and Bradley Green replied immediately to resolve my problem. Great service
R
Rachel
05/08/24
Excellent Customer Service
Our company has recently signed up to BriteHR and received excellent service so far. Particular thanks to Scarlett Freeman who has been very efficient and fast responding to all document and policy enquiries, Samuel Lambrou who was patient, clear and knowledgeable when explaining the functionality of the website and Stephen OBrien for an easy and seamless signing up process.
J
JB
05/08/24
Bradley!
Bradley was a great help! No issues!
J
John
05/07/24
Review of tech support received from Jordan Stigwood…
Review of tech support received from Jordan Stigwood of BrightHR support team. I needed several unusual modifications to our current profiles for employees which I was unable to do on my own. Jordan made sure he understood our needs accurately. Then I appreciated the fact that he told me he needed to check one or two points with his colleagues. Jordan, with my permission, used MS Teams to have sight of my screen; he was clear in his instructions, he was patient and he was competent. All in ...
Read more
MH
Marie Hilton
05/07/24
Great introduction to Bright HR with…
Great introduction to Bright HR with the lovely Faiza Baria. Highly recommend
AB
ANDREW BAYLISS
05/07/24
Junior is very professional
Junior is very professional, conscientious and personable and seems to genuinely care about any issues raised and endeavours to resolve them as soon as possible. He’s able to take on any feedback and act on it accordingly. Thank you
GR
Ginette Roberts
05/07/24
Bradley Green was easy to understand and…
Bradley was easy to understand and follow his instructions with finding my way around the Bright HR platform.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
