9.4
Spot Score
BrightHR Reviews in July 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 1711-1720 out of 3185
CM
Cristina M
05/29/22
Simply amazing!
It was an excellent experience. Nick is simply amazing. The way he has explained to me the Brighthr system was very fun and informative. Thank you very much :)
J
Jayne
05/27/22
Excellent Service
I had an on-line training session today with Darren , who gave me an overview of the HR Bright system. The session was informative and interactive and I now feel confident in starting to use the system. Darren made me feel at ease and was friendly and very experienced in the system which he explained clearly and answered my queries easily. Thank-you
EP
Elyssa Piker
05/26/22
On boarding
On Boarding Call with Eden Flanagan was very thorough, she took time to show me all areas of the portal and answer all questions, I look forward to speaking with her again!
LB
Littleover Building Services
05/26/22
I am pleased with the feed back and…
I am pleased with the feed back and support given by Stuart today.
J
James
05/26/22
Helpful Hanaan
After using Bright HR for a year or so with no official training, we opted for a demo call. Hanaan was extremely helpful and we came across numerous things we were missing or doing incorrectly previously. Thanks to Hanaan the day to day running of our HR, absence, rotas etc will be much smoother.
B
Brandon
05/26/22
Gareth Cartledge was very thorough
Gareth Cartledge was very thorough, friendly and knowledgeable.
V
Victoria
05/26/22
Darren Buck was very helpful today
Darren Buck was very helpful today, I now feel confident in using the applications and he answered the many questions I had!
LH
Liv Hosh
05/26/22
Thorough & Quick
Gareth was helpful and thorough while being speedy - Great as we have a busy work schedule! :)
C
customer
05/26/22
Rafaela was great and we look forward…
Rafaela was great and we look forward to working together.
RH
Rob hulbert
05/26/22
Raffaella Sinamtwa was most helpful…
Raffaella Sinamtwa was most helpful and explained everything in a clear and easy way for me to understand the system. all questions i had were answered easily
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].