9.4
Spot Score
BrightHR Reviews in July 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 1621-1630 out of 3185
MK
Mariam Kiani
07/03/22
Patient and informative
Rafaella was thorough and slowly walked me through the platform. Incredibly patient with me.
AB
Alicia Benton
07/03/22
Easy to use!
Brighthr has really allowed us to gain all the tools to encompass our HR management in one place. Rosters, annual leave and sickness can now be easily managed by my managers and business partners in one easy to access portal.
SM
Scott Mckellar
07/02/22
Darren Greenwood
Darren was really informative and took me through the website patiently and with great clarity.
JS
Jan Santillo
06/30/22
I am completely new to your BrightHR…
I am completely new to your BrightHR system, but it seems very easy to set up and a very helpful support desk, I have spoken with John Alfwynn and Abd Al Qader
D
Dan
06/30/22
Thanks for the onboarding session with Darren
Thanks for the onboarding sessionwith PUK Darren. Very clear and helpful
KA
Karim Abdel-Khalek
06/30/22
Mohammed Rahman
Mohammed Rahman was excellent throughout. He was knowledgable about the product and took the time to answer all questions throughout the demo. Overall very good job!
VW
Vanessa Wright
06/29/22
Kai Samuel
We recently signed up for BrightHR and had training carried out by Kai Samuel who was absolutely fantastic. She was so calm in her approach and managed to help with all the questions we had. I have recently asked more over email and Kai comes back to me straight away. I feel less nervous about this new transition for our company as Kai is always on hand.
PL
Patricia Labella
06/29/22
Excelent costumer srvice
Gareth was very patience and kind. He explain me everything I need to know and repeat all what I didin't understand. Thank you so much!
LM
Louise Morgan
06/29/22
Professional and knowledgeable
Gareth Cartledge's communication has been great. responding to emails with phone calls. very knowledgeable and able to talk me through hiccups ive had in the set up. Have found all the staff attentive and i think we'll be well supported going forward
L
lynda
06/28/22
Silver Surfing
Eden was very helpful and patient with this techno phobe
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].