9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 1601-1610 out of 3185
RB
Ryan Barker
07/07/22
Great stuff
Just finished my onboarding call with Shane for the BrighSafe app. Got to say I'm really impressed with BrightHR so far. I've been with another company for the past few years but I can already see how this platform is going to simplify a lot of the H&S stuff we manage on a daily basis, and the team have all been great. Looking forward to getting stuck in properly, but initially very impressed.
C
chris
07/07/22
Excellent Debbie was very clear
Date of experience: July 08, 2022
GR
Gary Reville
07/07/22
Excellent one to one training with…
Excellent one to one training with Raffaella on the Bright HR this morning. Very helpful and informative.
V
Vicky
07/07/22
We have recently started to use BrightHR
We have recently started to use BrightHR and data migration was part of the transition. Kirsty was brilliant at answering all our questions in a really speedy way, she was super helpful and was a massive part of the success of our new system. Nothing was too much trouble :) Big thank you Kirsty!!
M
Michelle
07/06/22
Abigail was lovely and helpful!
Abigail was really helpful and lovely to speak to, Cleared up all my confusion with the system!
AU
Andy Unknown
07/06/22
Very Helpful
Demi was very helpful, and found the answer to my query, very quickly. Took control of my screen and showed me where to find information that I needed.
SD
Sean Davies
07/06/22
Darren did an excellent job...
Darren did an excellent job of explaining all of the useful functions and features offered by BrightHR/Safe. The training session was informative and practical as Darren helped me to navigate through the system. I can highly recommend this service to anyone in need of HR guidance and support.
DS
Dr Skinner
07/06/22
Online one to one training
Excellent training seminar today with Hanaan. Clear and concise info presented in a timely and succinct manner.
SD
Stacy Duff
07/06/22
Hanaan was very helpful
We found our introduction to Brightsafe to be very thorough and Hanaan who delivered it to us was fantastic, very patient and helpful - it felt like nothing was too much trouble - Thank you Hanaan :)
DS
Donne Scott
07/05/22
BrightHR induction training
My training was provided by Mohammed Rahman who was very clear and patient when explaining all the functions of BrightHR.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].