Brex Reviews in June 2025: User Ratings, Pros & Cons

Online application

What do you like best? I liked the easy to register in Brex. I got the card from my company which allow us to purchase company related purchases quickly. What do you dislike? Unfortunately, Brex is not accepted by some well known websites as Jarir and extra in SA. What problems are you solving with the product? What benefits have you realized? I'm planninng to use the card for all my company related expenses.

Quick and easy was to pay for business expenses

What do you like best? I like that the transaction review section of the Brex site is very clear and lays out my transactions so they make sense. Its also really easy to add a receipt and keep track of which ones have it and which ones need it, something I thought I was going to find annoying. I also had a brief interaction with customer service that was pleasant. It was brief because they quickly helped me get to the bottom of my problem and solve it. What do you dislike? I ...

Great Time Saver and Excellent Customer Service

What do you like best? No need to continue using Expensify after getting a Brex Visa card for each of our employees. Big time and expense saver! What do you dislike? Don't change anything!!!!! It does everything we need. Recommendations to others considering the product: Hurry!!! Get in now before you are too heavily invested elsewhere. What problems are you solving with the product? What benefits have you realized? Cash back, eliminate Expensify, dedicate cards to ...

Great service, just wish it was more flexible in underwriting approvals and our bank worked with you

What do you like best? Fast service and responses with questions. What do you dislike? Your system does not integrate with our bank. Wish the underwriting procedures were the same for verifying banking online and statements. Recommendations to others considering the product: More flexibility to underwriting approvals making online banking same as statements What problems are you solving with the product? What benefits have you realized? Purchasing Office Supplies

Simple, easy-to-use business card

What do you like best? The customer support is very quick. Whenever I need help from other credit card companies, it takes a ~30 minute phone call. With Brex, it takes 1-2 texts. What do you dislike? I rarely, rarely carry a wallet, and Brex isn't on Apple Pay yet. Recommendations to others considering the product: If you have a start-up, this is the company card for you. I don't know why anyone would choose a "traditional" credit card over Brex. What problems are you ...

Credit card & administration for the present day

What do you like best? Being able to issue, suspend, increase, & decrease credit cards instantaneously + the Brex dashboard that allows your to categorize using your QBO accounts without having to leave the Brex website. Customer service is top-notch too, extremely responsive & diligent in their support. What do you dislike? Nothing as of yet - which is what you want from a credit card. The less you think about it, the more it's making your life easier. Recommendations to ...

First impressions are that I will never use this card

What do you like best? Attractive rewards, although the best ones are only for new accounts. What do you dislike? Signup process was partially broken, there is no information on the size of my credit line, no support line, QuickBooks integration is substandard, and their privacy policy says they can share my personal information with any of their partners. Recommendations to others considering the product: Read the privacy policy, look at the QuickBooks integration before ...

Brex is amazing

What do you like best? I'm a BREX advocate. Their customer support and ease of use is incredible. Setup is lightning fast, and they understand you and your business and your goals. We specifically were onboarded by Matt, and he is a rockstar. My only complaint is that they don't do banking yet! Haha What do you dislike? Nothing, they rock. Seriously there is nothing I dislike about brex What problems are you solving with the product? What benefits have you realized? Running ...

Dear Ava loves Brex

What do you like best? Brex is amazing! We use it at my ecommerce company and the UI, customer service and rewards program are all TOP NOTCH! As a fledgling ecommerce business, we need a card that understands our needs and the way our cash / working capital works, and Brex gets it -- offering us GREAT limits and obviously the new reward program is amazing! What do you dislike? Nothing! We love Brex and cannot wait for more features! One thing we'd like to see is our monthly ...

Great tool for expense mgmt., receipt tracking and without a personal guarantee

What do you like best? With Brex we're able to spend much less time on expense mgmt. and more time focusing on our core business. Features like seamless receipt capture and spend by employee make tracking purchases very easy. Also it's easy to onboard new employees to our platform. Finally it's great not to have to put up a personal guarantee as a startup. The recent upgrade to the rewards program was needed and really attractive. What do you dislike? I'd love to see more analytics ...