8.4
SpotScore
Brandwatch Reviews in July 2026: User Ratings, Pros & Cons
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Brandwatch offers custom pricing plan
Brandwatch Reviews & Ratings
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Brandwatch pros and cons
Reviewers praise the flexible Boolean query builder and unmatched control over data segmentation.
The depth and breadth of social data, with millions of sources, is repeatedly called best-in-class.
The interface is customizable and dashboards make social listening and reporting easy.
Customer support and account teams are described as responsive, professional, and detail-oriented.
Several reviewers note data and graphs can be slow to load at times.
Some find graph/chart design and reporting features comparatively weak.
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Showing 291-292 out of 292
CT
Chandler T W
09/13/13
Scalable & Great Interface.
What do you like best? It's scalable and has a malleable interface - I create multiple dashboards for different team members. Data quality seems to be good. Not much of a need to export to excel to build charts they can look nice from the get go. Service team is good. They take me out to eat when in town..Perhaps I shouldn't of said that. The price is very fair as well. The Brand is good also - White papers knowledge base etc. What do you dislike? Slow on processing time at time - ...
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EK
Ehsan K
09/13/13
Brandwatch is the brand to watch
What do you like best? Very user friendly and easy to navigate; accuracy and helpful account and community management. What do you dislike? Like any other tools, there are certain limitations which needs some manual work for fine tuning data; but this doesn't mean Brandwatch is the only one; in fact there are couple of other tools out there with more complication and not necessarily better results. Recommendations to others considering the product: Brandwatch should be your ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].