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9.0

Spot Score

Brand24 - Reputation Management Software

Brand24 Reviews in June 2026: User Ratings, Pros & Cons

Protect Your Brand's Reputation, Always Stay Ahead

4.5

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Brand24 Reviews & Ratings

4.5

Very Good

Based on 387 ratings & 244 reviews

Rating Distribution

Excellent

(194)

Very Good

(42)

Good

(6)

Poor

(1)

Terible

(1)

Spotsaas Editor’s POV

Brand24 is a powerful tool with standout features that cater to diverse marketing needs. Users appreciate its user-friendly interface, making navigation and customization a breeze. The real-time data tracking feature keeps users informed with up-to-the-minute insights, while the sentiment analysis accurately interprets conversations' tones. Customers value the ...Read more

Brand24 pros and cons

  • User-friendly interface with intuitive navigation and customization options.

  • Real-time tracking feature providing up-to-the-minute insights.

  • Accurate sentiment analysis gauging the overall tone of conversations.

  • Excellent customer service and support.

  • Limited integrations with platforms like YouTube and LinkedIn.

  • Lack of detailed reports and API access for advanced data fetching.

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Showing 231-240 out of 244

A

Anonymous

11/20/15

5 out of 5

Best social media monitoring tool available. Srsly.

What do you like best? Ease of use, speed, efficiency, handling Polish keywords without problems, working great with English ones as well. Just to name some, it's just a beginning of the long list ; What do you dislike? Sentiment analysis. But there's still no tool with proper analysis of sentiment in Polish. Hopefully one day B24 will be the one. What business problems are you solving with the product? What benefits have you realized? Ongoing monitoring for our clients, crisis ...

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A

Anonymous

11/05/15

5 out of 5

Lets you be immediately aware of your impact on your audience

What do you like best? The simplicity (and beauty of the interface makes it a pleasure to navigate through. The user experience is great and the access to the information you're looking for immediate. I didn't think I needed something like Brand24 until I actually started to use it and found out all I was missing by simply "googling" terms. What do you dislike? Even though the breadth of information gathered is huge, the soft is not infallible and do miss some websites, or some data ...

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A

Anonymous

11/05/15

4 out of 5

brand24 review

What do you like best? Employees - i love to work with brand24. it easy to get any answer. moreover if i don't know sthg i can always ask them What do you dislike? nothing, i like brand24 for everything, no need to comment this What business problems are you solving with the product? What benefits have you realized? monitoring for brands

A

Anonymous

10/25/15

5 out of 5

This online monitoring tool will save you a lot of time!

What do you like best? Brand24 is the best tool I've tried for monitoring and analyzing a buzz around any brand across the web and social media. What is amazingly useful it collects information not only from your social media accounts and not only when someone tags you - it actually monitors any mention about your company! I also like to track topics and trends. It helps a lot each time I'm launching a new product or entering new markets. It's a real time-saver! What do you dislike? ...

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A

Anonymous

10/22/15

4.5 out of 5

Very helpful with work in social media!

What do you like best? You recive alerts in 10 minuts after yours customer reaction. What do you dislike? Create a effective project need a more time than I expect. What business problems are you solving with the product? What benefits have you realized? Many satisfied customers - that's the result.

A

Anonymous

10/21/15

5 out of 5

The best online tool for social media monitoring

What do you like best? 1. Usability 2. Great design 3. Clean mobile app 4. Quick response (when we talk about mentions in the particular project 5. Perfect Client Service What do you dislike? This product deserves for broader promotion across the globe and reaching more international clients. Recommendations to others considering the product Ask them about the guy called Sadek. He is the greatest man that I know ; What business problems are you solving with the ...

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A

Anonymous

10/20/15

5 out of 5

Real-time is key

What do you like best? -Real time, -Nice interface, -Helps with optimizing your marketing campaign. -Lets your audience feel that you are more connected. What do you dislike? -Fits all my needs so far, but I know there are some people that would require a bit more. Recommendations to others considering the product Try it out. What business problems are you solving with the product? What benefits have you realized? Increasing our brand awareness on the market.

A

Anonymous

10/20/15

4.5 out of 5

Friendly app. Great service.

What do you like best? Customer support level (very responsive, user-friendly interface and their never ending development. What do you dislike? Certainly there are a few features Brand 24 could borrow from their Enteprise competitors, but they're on a great path to reach them. Nothing in there that slows down my social media monitoring business for now! What business problems are you solving with the product? What benefits have you realized? Managing the company reputation in an ...

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A

Anonymous

10/16/15

5 out of 5

Great tool for a corporate Brand Manager

What do you like best? I love B24 just being there as a daily routine in brand manager's life. Everyday starts with coffee, sales results and B24 report. The key value to us is the REAL social listening. This gives us an instant but also systematic overview of the brand's social presence as well as valuable insights for brand development, including new creative ideas and communication platforms. I love it's real time, not only it gives me a sense of confidence we're controlling any crisis ...

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A

Anonymous

10/16/15

5 out of 5

I use every day

What do you like best? thanks to Brand 24 I interact with customers in real time at the moment when they need information What do you dislike? no access to information from closed group on on Facebook Recommendations to others considering the product This is a tool that really increases your sale What business problems are you solving with the product? What benefits have you realized? acquiring new customers, build brand and interact with potential customers

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].