Brand24 Reviews in June 2026: User Ratings, Pros & Cons

Brand24 helps us keep on top of client related content

What do you like best? nice interface and easy to use. we often discover content generated by our clients and act on it before they notify us the content exists. Helps us stay ahead of the curve and interact with customers virtually real time. Also makes reporting very simple. What do you dislike? does tend to gather quite a bit of unrelated content which takes some time to sift thru. What business problems are you solving with the product? What benefits have you realized? Virtual ...

Excellent Social Media Analysis Tool

What do you like best? Brand24 is an excellent and easy to use social media analysis application. The tool provides comprehensive analysis for businesses. It is easy to use. The online training session with the CEO was informative and he was very concerned with making sure my onboarding in the use of the product went well. The company provides excellent customer service. There is always someone online who is ready to answer my questions at any time during the use of the product. What do ...

My experience is extremely positive, B24 team is always there to help me out.

What do you like best? I looove how they deal with customer service. It is really personalized, yet professional. I would recommend the product to all my friends but most of them are already satisfied B24 users. What do you dislike? I can't think of anything that bother me. For me, not really advanced user the product is really easy to use. What business problems are you solving with the product? What benefits have you realized? The main reason I use the B24 product to follow ...

Understanding your social media impact

What do you like best? As a small business, we recognize the value and impact of social media but don't have the time necessary to manage it to its potential. Brand24 is one of the tools that gives us insight into our presence and impact. It allows us to understand what works and what needs to be refocused. What do you dislike? I wish it had more capabilities to interact with people we are engaging. It could replace other software that we now use. Need Pinterest. Recommendations to ...

Generally a good product that would benefit from a little fine tuning.

What do you like best? I really love how Brand24 divides mentions in categories by general source. It makes it easier for me to prioritize my review and comments and plan my time more effectively. I have used other mention services in the past and Brand24 is better at reaching a wider range of sources for me. What do you dislike? I think Brand24 could do a better job helping me sort and revisit articles that I have archived. Lacking that feature means that I am doing so in a ...

Beautiful and Productive.

What do you like best? very nice interface, and report outputs. can easily give to a client and feel good about it. What do you dislike? lack of adding specific site/bulletin boards. Recommendations to others considering the product Don't be afraid to get help with the setup from Brand24, they're very helpful. What business problems are you solving with the product? What benefits have you realized? keeping an ear to the ground to know what is going on in our customers community.

Excellent Brand Monitoring Tool

What do you like best? The mentions are good, the analytics is better What do you dislike? Daily batch updates, not real time mentions What business problems are you solving with the product? What benefits have you realized? Talent Digital Management manages Talents' online positioning and reach. Brand24 is helping us accomplish just that by understanding where our Talent Brands stand.

Brand24

What do you like best? I like that you can gather so much valuable information about your brand quickly and effectively. The filters are great. they really help me cater my needs in term of what I need to be looking at. I can pick different dates, infuencer scores, and much more. What do you dislike? I don't like that you get sources from your own brand's website and social media pages. I think this is very annoying and if I could just not get sources from our own website and social ...

The best customer experience

What do you like best? The clarity of product, the way I can use that and in case I am not sure about something there is always someone who can help me out and solve my issue. What do you dislike? At the beginning I was not sure how often data in my package is being refreshed. But after I talked to the company rep he clarified everything immediately. Recommendations to others considering the product Very good pricing, lots of great features but most of all - extraordinary, amazing ...

Great tool for internet monitoring

What do you like best? It just works. I get email everyday and can followup on any mentions about my company instantly. Never missed anything important. What do you dislike? Umm.. cant think of anything. Maybe the email could be bit better? What business problems are you solving with the product? What benefits have you realized? I get an alert when some post something about my company over the net so I can react to that.