Brand24 Reviews in July 2025: User Ratings, Pros & Cons

Great service!

What do you like best? Depth of coverage quick, timely results What do you dislike? Some posts not relevant that's the only dislike Recommendations to others considering the product Easy to use, v. helpful What business problems are you solving with the product? What benefits have you realized? Searching for clients, competitors, press, research

It was alright, but didn’t have enough draw to take away from competition.

What do you like best? I liked the interface and simplicity of Brand24. What do you dislike? I didn’t dislike anything per say but there nothing unique from competition to draw me away from my current software. Recommendations to others considering the product Give it a try! What business problems are you solving with the product? What benefits have you realized? Used to monitor buzz around political candidates.

A perfect tool for social media monitoring!

What do you like best? I can follow social media mentions about my company and monitor keywords I need. I can react and communicate with the customers who look for my product. The dashboard is perfect! What do you dislike? Nothing at all! Brand24 is a perfect tool when it comes to social media monitoring. What business problems are you solving with the product? What benefits have you realized? Social media monitoring, sales support

Brand24 is a refreshing listening tool offering convenience and high functionality.

What do you like best? What I like best about Brand24 is the convenient layout of the user interface, and the keyword functionality. Through listening at Brand24, we have now found tons of mentions which we had previously not been able to find. Also, the option to not only delete, but also block a specific site where a mention has popped up, is handy in the several cases where my keywords solicit completely unrelated contexts. What do you dislike? To enhance Brand24, further context ...

Listening master

What do you like best? The most liked thing about brand24 is that it serves my propose of online monitoring. What do you dislike? As of now, the only dislike part is it can not filter it by my country Nepal. What business problems are you solving with the product? What benefits have you realized? In today's world if you do not listen or monitor then your brand will vanish. Therefore the benefits I get from brand24 is instant alerts and reports.

One of the best tools!

What do you like best? I love how seamlessly it tracks and shares information. It works great to monitor various aspects of the brand mentions. It also assists in staying in touch with trends and helps in anticipation of possible content. I also love how quickly the team works to solve issues via the chat! What do you dislike? The initial part of getting used to the tool was slightly challenging, only because of the interface being new. However, that was quickly overcome after I ...

Very useful service

What do you like best? I really like how easy Brand24 is to use and how available the team is for support and tips. The product works well and provides info my clients fine useful. What do you dislike? Brand24 doesn't do everything I'd like it to - I want it to show growth in followers better, customize graphs, and separate out tumblr like it does Facebook and Twitter. Recommendations to others considering the product Talk to a rep about your needs - they can customize packages ...

Industry know-how at your fingertip

What do you like best? It helped our company to acquire more information about our industry and monitor our competition better! : What do you dislike? I cannot see many drawbacks but more keywords in our pricing program should be offered. What business problems are you solving with the product? What benefits have you realized? 1. Monitoring competitions 2. Acquiring new informations 3. Seeing trends

Good monitoring

What do you like best? The application to brand or established a brand What do you dislike? the bugs the presents in the website or app What business problems are you solving with the product? What benefits have you realized? the communication

Friendly Intuitive media monitoring tool

What do you like best? The clean interface and the default reports, the breadth of figures at the price point makes it the most sensible option for small and medium enterprises but even bigger corporations will find a particularly useful application. I think what stands out the most to me was the fine-grained delineation of roles and responsibilities What do you dislike? Keyword limitations, User limitations but requiring additional purchases to increase capacity What business ...