Brand24 Reviews in June 2026: User Ratings, Pros & Cons

All In One Solution!

What do you like best? As a PR agency, it's critical to our success to be able to monitor media coverage, social coverage and all things in between. Brand 24 does this for us - in real time! What do you dislike? Gosh - not much do we dislike. Wish I could pinpoint one thing, but actually - we're pretty darn happy with Brand24. What business problems are you solving with the product? What benefits have you realized? Social intelligence. Media coverage. Real time data analysis of ...

The best brand monitoring tool we have used

What do you like best? We love the simplicity of the both the mobile and web interfaces, the ease of creating and customizing alerts, the beautiful reports you can generate and value added features like email "Storm Alerts". What do you dislike? The mobile app could a be a bit more fully featured (but its still very useful. Recommendations to others considering the product Try it - you won't be dissapointed. What business problems are you solving with the product? What benefits ...

Great Analytics Tracking

What do you like best? The ability to track hashtags and common phrases in one complete search, rather than having to set up multiple tracking channels. What do you dislike? I am often searching for analytics during specific time periods and I'd like to be able to set the dates once, rather than having to reset the dates everything I re-launch the site. Recommendations to others considering the product A great site, with quick and concise social analytic information. What business ...

Brand 24 is a NEED for every social marketer

What do you like best? I love the positive negative scale, it helps us feel our brand is being monitored and protected like insurance does in other areas of our life. What do you dislike? The ignore feature doesn't always work . Sometimes we block a hashtag and my email still shows me mentions with it. Quite annoying when a rapper uses your hashtag and if blows up overnight. Recommendations to others considering the product It's worth every penny to catch a social media onslaught ...

Used for a media evaluation

What do you like best? They were helpful and accessible, and were always online. Very quick to answer questions. The price and discount for our research was great What do you dislike? The platform is a limited in its ability to provide demographics about the reach of the population. Isn't sophisticated enough to gather demographics but I understand that it is a limitation due to price. Recommendations to others considering the product Great for social media reach and influencers ...

Easy to use platform

What do you like best? intuitive, tracking multiple platforms is really easy What do you dislike? doesnt export influencer contact info easily Recommendations to others considering the product consider better export for influencer contact info. What business problems are you solving with the product? What benefits have you realized? we're trying to improve frequency of brand mentions and brand awareness.

Great tool for understanding Social Trends

What do you like best? I like that Brand24 will send you an email every day with updates on postings related to your keywords. This is very helpful when you are busy and sometimes forget to login. It forces you to look at the data and stay current. What do you dislike? I dislike how broad the results are. Maybe I am missing something but I feel that you should have the ability to really narrow down the search if you are targeting a broader keyword set. Recommendations to others ...

Great service!

What do you like best? Depth of coverage quick, timely results What do you dislike? Some posts not relevant that's the only dislike Recommendations to others considering the product Easy to use, v. helpful What business problems are you solving with the product? What benefits have you realized? Searching for clients, competitors, press, research

Good for what it does

What do you like best? It does a good job of aggregating the mentions What do you dislike? It's not a full social content curation tool What business problems are you solving with the product? What benefits have you realized? Looking to track influencer engagement with brand

Great Software

What do you like best? The Sentiment filter, I really enjoy. Infographics for the data is easy to read. What do you dislike? Sometimes there are lag times for the mentions. Recommendations to others considering the product Must use it in order to stay up to date with all the buzz about your company and even competitors. What business problems are you solving with the product? What benefits have you realized? Seeing what customers have to say about the product as well as ...