Brainshark Reviews in May 2025: User Ratings, Pros & Cons

"Awesome experience with our implementation and post-implementation customer support is outstanding."

What do you like best? Our implementation was tailored to our specific needs with a balance of best practice and recommendations.

"Great Experience"

What do you like best about Brainshark? The team supporting you is very responsive and helpful. Working with Brainshark was new to my department, and I was new to the role, so we started from scratch and our Brainshark team was always on call to help us. I trained one-on-one via video call with Tom S. and Grant Farrell during my time on this project. Both guided me step by step through each process. When our team encountered a setup issue using a Presentation link within a course, we ...

"Great Experience"

What do you like best? The team supporting you is very responsive and helpful. Working with Brainshark was new to my department, and I was new to the role, so we started from scratch and our Brainshark team was always on call to help us. I trained one-on-one via video call with Tom S. and Grant Farrell during my time on this project. Both guided me step by step through each process. When our team encountered a setup issue using a Presentation link within a course, we contacted Grant in a ...

"Partnership Redefined! Content - Coaching - Training - Productivity and Support"

What do you like best about Brainshark? Brainshark has a platform that you are able to create and customize the content, create courses and curriculums, deliver training, onboard new hires, track progress, create learning libraries, track metrics and they are able to deliver it quickly! Their customer support and online learning community are second to none. We have been working with Brainshark a little over two years and the company continues to innovate and produce new services and ...

"Great Experience"

What do you like best about Brainshark? The team supporting you is very responsive and helpful. Working with Brainshark was new to my department, and I was new to the role, so we started from scratch and our Brainshark team was always on call to help us. I trained one-on-one via video call with Tom S. and Grant Farrell during my time on this project. Both guided me step by step through each process. When our team encountered a setup issue using a Presentation link within a course, we ...

"Great Experience"

What do you like best? The team supporting you is very responsive and helpful. Working with Brainshark was new to my department, and I was new to the role, so we started from scratch and our Brainshark team was always on call to help us. I trained one-on-one via video call with Tom S. and Grant Farrell during my time on this project. Both guided me step by step through each process. When our team encountered a setup issue using a Presentation link within a course, we contacted Grant in a ...

"Partnership Redefined! Content - Coaching - Training - Productivity and Support"

What do you like best about Brainshark? Brainshark has a platform that you are able to create and customize the content, create courses and curriculums, deliver training, onboard new hires, track progress, create learning libraries, track metrics and they are able to deliver it quickly! Their customer support and online learning community are second to none. We have been working with Brainshark a little over two years and the company continues to innovate and produce new services and ...

"Brainshark Review"

What do you like best? The support we've received throughout the process has been wonderful.

"Brainshark Review"

What do you like best? The support we've received throughout the process has been wonderful.

"Brainshark Review - BeyondTrust"

What do you like best about Brainshark? I enjoy the ease of creating courses, from voice over powerpoints to recorded sessions and being able to measure learning with quizzes and tests.