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9.2

Spot Score

Booker

Booker Reviews in July 2026: User Ratings, Pros & Cons

Streamline your salon with ease and efficiency.

4.1

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Booker Reviews & Ratings

4.1

Very Good

Based on 956 ratings & 129 reviews

Rating Distribution

Excellent

(57)

Very Good

(39)

Good

(13)

Poor

(6)

Terible

(14)

Spotsaas Editor’s POV

Booker works best for service businesses with straightforward scheduling needs—salons, fitness studios, consulting practices. Before shortlisting, verify that its appointment types match your workflow. If you need complex resource allocation (multiple staff across multiple locations with skill-based routing), test this in a demo; Booker's strength is simplicity, ...Read more

Booker pros and cons

  • Integrates easily into websites, no steep learning curve, and offers customizations to suit business needs.

  • Streamlines appointment scheduling, client profiles, and note-taking, enhancing organization and efficiency.

  • User-friendly payment screens for fast transactions, efficient processing, and real-time updates.

  • Organized and color-coordinated calendar with easy customer search and multiple viewing options.

  • Mobile login issues and occasional crashes, especially during busy hours, impacting access and usability.

  • Inconsistent reliability and glitches in features beyond payment processing, affecting overall user experience.

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Showing 61-70 out of 129

A

Anonymous

11/08/17

4 out of 5

Review for Booker Software

What do you like best? Booker is great for maintaining an organized schedule for 10 employees and more. What do you dislike? The booker system tends to be 'down' a lot so it is difficult to book clients, make purchases, or look up client information when the online system is not working. Recommendations to others considering the product: Take the time to browse all of the options that Booker offers. There are tons of resources within the software that allow for companies to be ...

Read more

A

Anonymous

07/28/17

5 out of 5

Easy to use

What do you like best? It's easy to use and pretty self explanatory What do you dislike? Too many updates constantly freezing up the system What problems are you solving with the product? What benefits have you realized? It has a lot of different functions and roles for employees that use this software

JN

Julia N

07/28/17

5 out of 5

Easy to use

What do you like best? It's easy to use and pretty self explanatory What do you dislike? Too many updates constantly freezing up the system What problems are you solving with the product? What benefits have you realized? It has a lot of different functions and roles for employees that use this software

A

Anonymous

07/12/17

4.5 out of 5

Very user friendly and intuitive

What do you like best? Easy scheduling software and client profiles. Attractive design that keeps it from being overwhelming. What do you dislike? Does have a lot of bugs in the app and sometimes on the client side. What problems are you solving with the product? What benefits have you realized? Organization, clients being able to book themselves.

AI

Administrator in Photography

07/12/17

4.5 out of 5

Very user friendly and intuitive

What do you like best? Easy scheduling software and client profiles. Attractive design that keeps it from being overwhelming. What do you dislike? Does have a lot of bugs in the app and sometimes on the client side. What problems are you solving with the product? What benefits have you realized? Organization, clients being able to book themselves.

A

Anonymous

05/20/17

5 out of 5

Review for Booker

What do you like best? I like all of the features it offers and how versatile it is! The features can be changed according to the kind of employee, it can be customized easily, and keeps appointments very organized. What do you dislike? Booker has been slow for phases and has previously shut down the software in the middle of the day when it is needed by businesses who depend on it to function. What problems are you solving with the product? What benefits have you realized? Getting ...

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YP

Yaneli P

05/20/17

5 out of 5

Review for Booker

What do you like best? I like all of the features it offers and how versatile it is! The features can be changed according to the kind of employee, it can be customized easily, and keeps appointments very organized. What do you dislike? Booker has been slow for phases and has previously shut down the software in the middle of the day when it is needed by businesses who depend on it to function. What problems are you solving with the product? What benefits have you realized? ...

Read more

A

Anonymous

04/08/17

0.5 out of 5

System is constantly down or slow

What do you like best? If the the software worked, it is good, all good. What do you dislike? The slowness or they system is completely down. This causes huge issues with customer service. You call them and all they say is that they are working on it. They say they need to get more servers installed...they didn't know this was going to happen? Really? Horrible!!!!! Recommendations to others considering the product: Look elsewhere What problems are you solving with the product? What ...

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UI

User in Financial Services

04/08/17

0.5 out of 5

System is constantly down or slow

What do you like best? If the the software worked, it is good, all good. What do you dislike? The slowness or they system is completely down. This causes huge issues with customer service. You call them and all they say is that they are working on it. They say they need to get more servers installed...they didn't know this was going to happen? Really? Horrible!!!!! Recommendations to others considering the product: Look elsewhere What problems are you solving with the ...

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MB

Muhammad Bilal G

04/07/17

0 out of 5

horrible! No insane person can give full stars, even The CEO would agree

What do you like best? Client interface is ok with flexibility to customize What do you dislike? Service is never there. Server is always down especially on high volume weekends - system is slow as anything on repeated basis. Slow, slow and slow with system issues every week. Makes it difficult to check in and out clients, service is terrible - no way anyone can give this kind of service full star. When small business is losing customer due to routine slowness and issues with ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].