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9.2

Spot Score

Booker

Booker Reviews in July 2026: User Ratings, Pros & Cons

Streamline your salon with ease and efficiency.

4.1

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Booker Reviews & Ratings

4.1

Very Good

Based on 956 ratings & 129 reviews

Rating Distribution

Excellent

(57)

Very Good

(39)

Good

(13)

Poor

(6)

Terible

(14)

Spotsaas Editor’s POV

Booker works best for service businesses with straightforward scheduling needs—salons, fitness studios, consulting practices. Before shortlisting, verify that its appointment types match your workflow. If you need complex resource allocation (multiple staff across multiple locations with skill-based routing), test this in a demo; Booker's strength is simplicity, ...Read more

Booker pros and cons

  • Integrates easily into websites, no steep learning curve, and offers customizations to suit business needs.

  • Streamlines appointment scheduling, client profiles, and note-taking, enhancing organization and efficiency.

  • User-friendly payment screens for fast transactions, efficient processing, and real-time updates.

  • Organized and color-coordinated calendar with easy customer search and multiple viewing options.

  • Mobile login issues and occasional crashes, especially during busy hours, impacting access and usability.

  • Inconsistent reliability and glitches in features beyond payment processing, affecting overall user experience.

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Showing 41-50 out of 129

SH

Stephen H

01/29/18

5 out of 5

Control , Integration and simplicity

What do you like best? I really felt the software was self teaching . I personally set up all parameters of my business . From the number of products and auto reorders to connections socially with customers . Integrating into my own site so simple . What do you dislike? There’s a lot of set up info . But business has many aspects and this covered it . Recommendations to others considering the product: Absolutely . These guys are there all the way with assistance. Doubt ...

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A

Anonymous

01/29/18

3.5 out of 5

Easy to use but has its flaws

What do you like best? I likenthat tye system is easy to learn and use. What do you dislike? I dont like that the servers are often down Recommendations to others considering the product: Be awarenthat the server can go down a lot. Have the customer service number on hand. If a client needs to check out and the servers doen you can use your mobile device even to enter in their card number What problems are you solving with the product? What benefits have you realized? Booker ...

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CC

Caitlin C

01/29/18

3.5 out of 5

Easy to use but has its flaws

What do you like best? I likenthat tye system is easy to learn and use. What do you dislike? I dont like that the servers are often down Recommendations to others considering the product: Be awarenthat the server can go down a lot. Have the customer service number on hand. If a client needs to check out and the servers doen you can use your mobile device even to enter in their card number What problems are you solving with the product? What benefits have you realized? ...

Read more

A

Anonymous

01/26/18

3.5 out of 5

Booker is ok for customers to book online, but the back business end leaves a lot wanting

What do you like best? Relative ease of use for multiple users What do you dislike? Bad reports for sales history and future, clients can’t book multiple services online for multiple people, tech issues booking issues. Servers go down Recommendations to others considering the product: For business management I would look elsewhere, otherwise see if you can the get the reports and data tracking you need before pulling the trigger. Also, loads of technical issues and it’s not unusual ...

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UI

User in Health, Wellness and Fitness

01/26/18

3.5 out of 5

Booker is ok for customers to book online, but the back business end leaves a lot wanting

What do you like best? Relative ease of use for multiple users What do you dislike? Bad reports for sales history and future, clients can’t book multiple services online for multiple people, tech issues booking issues. Servers go down Recommendations to others considering the product: For business management I would look elsewhere, otherwise see if you can the get the reports and data tracking you need before pulling the trigger. Also, loads of technical issues and it’s not ...

Read more

A

Anonymous

01/25/18

5 out of 5

Very practical and user-friendly!

What do you like best? I like how easy it is to move appointments around - rescheduling is a breeze and nothing gets lost with the clipboard feature What do you dislike? Features can be hard to find as the interface is very sleek, but they can usually be found through their help page which is a great source of information. Their how-to videos make training a breeze Recommendations to others considering the product: It’s great for all sizes of spas as it is very customizable. ...

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AI

Administrator in Leisure, Travel & Tourism

01/25/18

5 out of 5

Very practical and user-friendly!

What do you like best? I like how easy it is to move appointments around - rescheduling is a breeze and nothing gets lost with the clipboard feature What do you dislike? Features can be hard to find as the interface is very sleek, but they can usually be found through their help page which is a great source of information. Their how-to videos make training a breeze Recommendations to others considering the product: It’s great for all sizes of spas as it is very customizable. ...

Read more

AI

Administrator in Health, Wellness and Fitness

01/11/18

4 out of 5

Decent

What do you like best? I like that settings are customizable for the most part. What do you dislike? There are a few things that would make sense for the software to have - like being able to manually send or email confirmations - rather than having to cancel and rebook a client for them to get an updated confirmation once the appointment has been modified. Recommendations to others considering the product: Recommended What problems are you solving with the product? ...

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A

Anonymous

01/11/18

4 out of 5

Decent

What do you like best? I like that settings are customizable for the most part. What do you dislike? There are a few things that would make sense for the software to have - like being able to manually send or email confirmations - rather than having to cancel and rebook a client for them to get an updated confirmation once the appointment has been modified. Recommendations to others considering the product: Recommended What problems are you solving with the product? What ...

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AI

Administrator in Health, Wellness and Fitness

01/03/18

2 out of 5

booker

What do you like best? Self explanatory. Easy to understand how to use. What do you dislike? Customer service is lacking ever since they expanded outside of Spa and Salon. They need to test with real, multi location companies before implementing changes. Recommendations to others considering the product: Make sure you have a technical support contact and beware of bugs when they do updates. What problems are you solving with the product? What benefits have you realized? ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].