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8.4

SpotScore

Bonsai

Bonsai Reviews in November 2026: User Ratings, Pros & Cons

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4.98

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Bonsai Reviews & Ratings

4.98

Excellent

Based on 370 ratings & 390 reviews

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Rating Distribution

Excellent

(387)

Very Good

(2)

Good

(0)

Poor

(0)

Terrible

(1)

Spotsaas Editor’s POV

Bonsai is a highly effective and streamlined platform tailored specifically for freelancers, creative agencies, and small business owners. Its greatest strength lies in its all-in-one functionality, allowing users to manage proposals, contracts, project timelines, invoicing, time tracking, and even bookkeeping within a cohesive and user-friendly interface. Many ...Read more

Bonsai pros and cons

  • Purpose-built for freelancers and creative agencies, covering client lifecycle tasks like proposals, contracts, invoicing, and payments in one place.

  • Low learning curve, suitable for both beginners and seasoned professionals.

  • Consolidates time tracking, task management, accounting, and client communication into one platform.

  • Reminder automation and templates reduce manual data entry and cut errors.

  • The breadth of features can overwhelm new users, requiring time to explore.

  • Some features require subscription upgrades that are not always disclosed upfront.

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Showing 201-210 out of 390

L

Lilly

11/06/22

5 out of 5

This has really helped with my invoicing

This has really helped with my day-to-day invoicing. There's so much to it that I'm just to discover but I 100% recommend.

B

Bailey

11/06/22

5 out of 5

Easy to use

Bonsai is really easy to use. As a busy freelancer, I love that Bonsai does everything I need it to do and also is user-friendly. I highly recommend it!

DP

Drew Przybylinski

11/06/22

5 out of 5

Thank You Bonsai!

Bonsai has helped me make what has felt like a seamless transition from being a full-time in-house designer to a thriving self-employed go-getter 🙌 Customer service & support is always very responsive & eager to help!

KS

Karin Steenkamp

11/06/22

5 out of 5

Easy to use and better than Dubsado

I have been a freelancer for more than 12 years and used Dubsado as my CRM since 2018. Since repeatedly running into the same issues with Dubsado, I looked for alternatives and tried a few options. When I found Bonsai at the start of 2022 I was pleasantly surprised. The platform feels much more user-friendly, streamlined, and clean. I love that I can switch between currencies, depending on the location of my client. Highly recommended!

L

Lilly

11/06/22

5 out of 5

This has really helped with my invoicing

This has really helped with my day-to-day invoicing. There's so much to it that I'm just to discover but I 100% recommend.

MW

Michael Walton

11/06/22

5 out of 5

New features and partnerships!

As a design freelancer I feel like this software was designed specifically for me! Lol, They also have all the tools necessary to scale your business/staff and remain organized. They recently partnered with Stride to make getting health coverage -as a freelancer- THAT MUCH EASIER! I can't wait to see where they go from here!

RG

Rachael Garrison

11/06/22

5 out of 5

Happy customer for 8+ years

I've been with Bonsai since 2016, and it's impressive how much they have added and improved over the years. I'm a self-employed web designer and digital marketer and Bonsai is perfect for everything I need. From customer service to the actual products, I have zero complaints.

MB

Michael Bellomo

11/06/22

5 out of 5

Love their application but I love they…

Love their application but I love they keep coming out with new features! Amazing

M

Matt

11/05/22

5 out of 5

Wish I didn't wait so long

I was scraping by with clunky free invoicing alternatives for a while before switching to Bonsai, and I totally regret waiting so long — The integration and automation of so many frustrating tasks have made my life so much easier. I'm a freelance designer and I hate all of the behind the scenes busywork, so having an intuitive platform to help with every aspect of that has been such a game changer. Would absolutely recommend Bonsai.

M

Matt

11/05/22

5 out of 5

Wish I didn't wait so long

I was scraping by with clunky free invoicing alternatives for a while before switching to Bonsai, and I totally regret waiting so long — The integration and automation of so many frustrating tasks have made my life so much easier. I'm a freelance designer and I hate all of the behind the scenes busywork, so having an intuitive platform to help with every aspect of that has been such a game changer. Would absolutely recommend Bonsai.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].