Bonjoro Reviews in May 2025: User Ratings, Pros & Cons

"Incredible tool for giving white glove experience"

What do you like best? It is so easy an intuitive, it makes it very quick to provide personal white glove experience for 100s of customers, even as a one man operation.

"The fun of Bonjoro!"

What do you like best? I’ve had so much fun sending Bonjoro’s to our new guests! It’s always a delight when I get a reply-which I do often!

"Bonjoro is a great idea, for certain points of your business sales cycle"

What do you like best? I like that you can set up an individual video and message without fuss, right from app or web camera. I can imagine it would be good for 2-3 warm up videos after enquiry. I liked that they send out tutorials on how to use it too.

"Love this software for better customer support!"

What do you like best? The surprise + delight factor in helping out your customers is always critical. It primes them to come back and shop more, and every year it gets increasingly more difficult to create genuine experiences for them without overwhelming their inbox. I've gotten back SO many messages from new customers and emails sign ups who are absolutely delighted to see a real person recognizing their behavior and giving them a person to talk to if they need to or feel like it. I know ...

"Love this software for better customer support!"

What do you like best? The surprise + delight factor in helping out your customers is always critical. It primes them to come back and shop more, and every year it gets increasingly more difficult to create genuine experiences for them without overwhelming their inbox. I've gotten back SO many messages from new customers and emails sign ups who are absolutely delighted to see a real person recognizing their behavior and giving them a person to talk to if they need to or feel like it. I know ...

"Have better relationships, sell more, and create customers for life."

What do you like best? I love Bonjoro because it integrates seemlessly into our existing CRM - meaning we're able to send personalized, highly relevant 1-1 video messages. Our sales people get a notification and it takes just thirty seconds to knock out a quick video - they know what they need to do, when they need to do it, all of the relevant info is right in front of them, and it's easy for our management team to have oversite and view the impact.

"Have better relationships, sell more, and create customers for life."

What do you like best? I love Bonjoro because it integrates seemlessly into our existing CRM - meaning we're able to send personalized, highly relevant 1-1 video messages. Our sales people get a notification and it takes just thirty seconds to knock out a quick video - they know what they need to do, when they need to do it, all of the relevant info is right in front of them, and it's easy for our management team to have oversite and view the impact.

"For a better communication "

What do you like best? It's an interesting software, to have a personalized contact with the client

"Love the support from the team, fun tool and we get great feedback from our clients."

What do you like best? The ease of use and how quick it is to send a video message. The customisation that you can do on the design of the video and background is fantastic and the tool really fits our brand.

"Love the support from the team, fun tool and we get great feedback from our clients."

What do you like best? The ease of use and how quick it is to send a video message. The customisation that you can do on the design of the video and background is fantastic and the tool really fits our brand.