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8.9

Spot Score

BlueSnap - Payment Gateway Software

BlueSnap Reviews in June 2025: User Ratings, Pros & Cons

Streamline your online payments with ease.

3.3

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BlueSnap Reviews & Ratings

3.3

Good

Based on 106 ratings & 136 reviews

Rating Distribution

Excellent

(66)

Very Good

(8)

Good

(3)

Poor

(5)

Terible

(54)

Expert's Review

BlueSnap has consistently proven to be a reliable and trustworthy payment processing solution, earning praise for its excellent customer service and user-friendly interface. Users appreciate the platform's ease of implementation and top-notch support, exceeding their expectations by delivering on its promises. The competitive pricing and exceptional customer ...Read more

BlueSnap pros and cons

  • Exceptional customer support, with helpful and prompt responses.

  • User-friendly interface with easy setup and efficient account management features.

  • Great for handling global transactions and various currencies, suitable for businesses dealing with different marketplace models.

  • Some users experienced delays in issue resolution and communication, especially regarding payment disputes.

  • Limited customization options and third-party integrations available in the marketplace for advanced functionalities.

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Showing 91-100 out of 136

V

Viktor Ivanov

07/03/19

1 out of 5

Total Scammers

Total ScammersI'm in business for around 2 years and have been using Paypal only and have had 0 issues with them, no holds, no reserves or anything. Decided to try Bluesnap out so I have a CC processor as well, used them for a week and a half and then one day I wasn't able to log in anymore. They send me an email that they will hold all the money for 6 months without any reason. I had around 10,000$ in that account that they basically stole from my company. Stay away from them.

OT

Oussama Tajiri

06/27/19

1 out of 5

i lost more than 7.500$ with Bluesnap

i open with them an account so i was very happy but just when i was processing 7.500$ in the account they send me an email that they will hold all the money for 6 months without any reason. and I can't log in to my account.

P

Patrick

06/26/19

1 out of 5

I did also suffer the shut down for our…

I did also suffer the shut down for our MID like Jesper told. I was in the same part of the website. They just shut down MID and takes huge fees. They couldn't give us 30% back on RR either.

JK

Jesper Kampmann

06/26/19

1 out of 5

Scammers

Scammers. Took over 56.000 EUR from us, under 100 cbk and rate was under 1%. They have closed our account twice, one because they couldn't reach our site, they just suspended it and we lost a lot of money. Next time it was due to the risk, but under 100 cbk that month and under 1%.... DONT USE BLUESNAP IF YOU ARE A BIG MERCHANT. They just suspend your merchant account whenever they want! Now asking for 30% of our Rolling Reserve which is over 56.000 EUR, and they cannot, even that only 20 ...

Read more

C

Calvin

06/19/19

1 out of 5

BlueSnap Closed My Account With $45,000 in it! What's going on???

OMG! BlueSnap are cold heart Scammers!! 6/19/2019 Let me explain what just happened: So 5 days ago i opened up a BlueSnap account because one of my ecommerce friends recommended me and that BlueSnap is better than the other merchants. I was really thankful because i've been searching for an easy/good payment gateway.Okay good everything went well, I could log into my account and start processing payments. I was totally new to BlueSnap so first thing i went to do is click on one of the icons ...

Read more

VD

VZ de Bruyn

06/11/19

1 out of 5

Bluesnap.com are possibly the biggest…

Bluesnap.com are possibly the biggest SCAMMERS . Bluesnap .com are suppose too my our money 23 May 2019 up to now they say they did FNB did not reveice any money from them.Warning they even use fake photos on there chat support.

SW

Sven Wiese

06/05/19

5 out of 5

We have been with BlueSnap (formally…

We have been with BlueSnap (formally Plimus) since 6+ years and are so far happy with the service and support in a whole.There may have been here and there some questions or smaller issues over the years, but they were usually solved properly and didn't affect our business in any way and BlueSnap has been so far very supportive.I hope this will keep up and look forward in a fruitful collaboration.

P

pravat

05/27/19

1 out of 5

If you are new in business don't waste your time here.

There are few payment gateway that accepts global merchants, And bluesnap is one of them but it is hard to get accepted don't know their selection criteria. And they don't mention whats wrong with the application.2checkout has more effective way of validating the company, by asking official registration documents, address proof, document of owner,etc. If you were to try payment gateway, don't only rely with this.

VA

Võ An Khang

05/14/19

1 out of 5

Just stay away from this company

Just stay away from this company. Horrible sales + support, sorry for my bad English because I can't even think about any worse word to describe this company.

AG

Alex Golin

05/13/19

1 out of 5

Zero response!

In spite of multiple attempts to sign up with BlueSnap, no one from Sales would return calls or respond. They lost my initial application and claimed I had never submitted one. No response to my request through customer support or through their sales dept. Just a joke! Probably the only response I'll ever get is to this horrid review where they will probably say something like they say to everybody else...stop making excuses and do your job or get out of this business! Useless, Useless, Useless!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].