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8.2

Spot Score

BlueFolder - Field Service Management Software

BlueFolder Reviews in May 2025: User Ratings, Pros & Cons

Streamline your field service with ease.

4.3

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Starts from $99/Month

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BlueFolder Reviews & Ratings

4.3

Very Good

Based on 8 ratings & 30 reviews

Rating Distribution

Excellent

(24)

Very Good

(6)

Good

(0)

Poor

(0)

Terible

(0)

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Showing 11-20 out of 30

AU

Anonymous User

05/17/22

5 out of 5

"Very happy"

What do you like best about BlueFolder? Calendar and ticket scheduling are ideal for the service industry. What do you dislike about BlueFolder? difficulty in getting to a signature page for service tickets in the mobile app. Would rather not involve billing. Recommendations to others considering BlueFolder: Perfect for the service industry. Mobile workers too. What problems is BlueFolder solving and how is that benefiting you? Scheduling is easy. Export to q books.

CN

Chip N

05/17/22

5 out of 5

"Effective work order management with a great API"

What do you like best about BlueFolder? Ease of use made employee onboarding very simple and most find the interface intuitive. The API was a huge factor in choosing to go with BlueFolder. We have integrated it with our own proprietary business management software and fully automated billing via a custom QBO connector. What do you dislike about BlueFolder? It would be nice to have more user types with different fees associated with them. For example, we have some managers who want login ...

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AU

Anonymous User

05/17/22

5 out of 5

"Great Platform and Service"

What do you like best about BlueFolder? I like all of the functionality that we can do with it. Every day we find more uses for it. What do you dislike about BlueFolder? Sometimes I wish support could be faster. What problems is BlueFolder solving and how is that benefiting you? We used to use paper to manage all of our technicians across four states and as you can imagine it didn't work well. Bluefolder has allowed us to streamline our whole process and reduce our time to invoice and ...

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AU

Anonymous User

05/17/22

5 out of 5

"We use Blue Folder extensively for our field service team. It is easy to configure and use."

What do you like best about BlueFolder? It has really good built-in reports that I use to make sure tickets and work orders are completed and follow standard procedures. What do you dislike about BlueFolder? I would like to see more robust asset tracking. What problems is BlueFolder solving and how is that benefiting you? Bluefolder helps us organize our work.

AU

Anonymous User

05/17/22

5 out of 5

"Invaluable work solution for our business"

What do you like best about BlueFolder? Keep track of all work and time, which is then available for clients to review on the cloud. What do you dislike about BlueFolder? We haven't encountered any issues so far. What problems is BlueFolder solving and how is that benefiting you? Eliminated paper work and printing by keeping all work orders online.

MY

Matthew Y

05/17/22

4.5 out of 5

"Works for us!"

What do you like best about BlueFolder? Ease of use. And convenience while on the rapd What do you dislike about BlueFolder? The app is clunky and constantly getting kicked out of the app and website Recommendations to others considering BlueFolder: Give it a shot. They are updating it quite a bit. What problems is BlueFolder solving and how is that benefiting you? We use it for spa delivery and repair

AU

Anonymous User

05/17/22

4.5 out of 5

"Review of BlueFolder"

What do you like best about BlueFolder? Its versatility. We were able to design custom forms that applied to all of our users. API was good as I was able to pull all of the data I needed. What do you dislike about BlueFolder? Some of the screens are overly complicated. What problems is BlueFolder solving and how is that benefiting you? Customer issues are being solved quicker because of the extra amount of info that we can gather on the forms. Customers and Mangers are happier because of it.

JK

john K

05/17/22

4 out of 5

"Better than paper Invoicing"

What do you like best about BlueFolder? Paperless, invoicing, we like cloning work orders from year to year What do you dislike about BlueFolder? Some features need work to fit our type of Cleaning business Recommendations to others considering BlueFolder: Great for getting away from paper for running a service business What problems is BlueFolder solving and how is that benefiting you? cloning invoices is great. web-based is great, anywhere, anytime with any device

MY

Matthew Y

05/17/22

4.5 out of 5

"Works for us!"

What do you like best about BlueFolder? Ease of use. And convenience while on the rapd What do you dislike about BlueFolder? The app is clunky and constantly getting kicked out of the app and website Recommendations to others considering BlueFolder: Give it a shot. They are updating it quite a bit. What problems is BlueFolder solving and how is that benefiting you? We use it for spa delivery and repair

AU

Anonymous User

05/17/22

4.5 out of 5

"Review of BlueFolder"

What do you like best about BlueFolder? Its versatility. We were able to design custom forms that applied to all of our users. API was good as I was able to pull all of the data I needed. What do you dislike about BlueFolder? Some of the screens are overly complicated. What problems is BlueFolder solving and how is that benefiting you? Customer issues are being solved quicker because of the extra amount of info that we can gather on the forms. Customers and Mangers are happier because of it.