Bloomerang Reviews in June 2026: User Ratings, Pros & Cons

Wonderful customer service!

Date of experience: January 08, 2020

"This works great"

What do you like best about Bloomerang? I like the clear picture Bloomerang gives me on how I'm engaging my donors. It's succinct, easily accessible by my team and it gives me critical information quickly. It also allows me to send and track email responses immediately. What do you dislike about Bloomerang? I wish I had more control on the donor retention data. The software won't allow me to go "big picture" on gifts over the past 2 calendar years--it dismisses active donors if they haven't ...

"Best support, easy to use interface"

What do you like best about Bloomerang? The support is quick and helpful. They really go the distance to solve my issues. What do you dislike about Bloomerang? I would love to see an app version. It is hard to use on the phone because you are essentially looking at the desktop interface. What problems is Bloomerang solving and how is that benefiting you? The system has preexisting reports that are extremely helpful for learning more about our donors.

"Thorough, Thoughtful, Dependable"

What do you like best about Bloomerang? I researched 10+ CRM’s and donor softwares and ultimately went with Bloomerang because it eliminated the need for other platforms we used for communications and events while being the donor-based tool our membership NGO needed. What do you dislike about Bloomerang? Because of the size of the business, it does not offer 24-hour tech support. Recommendations to others considering Bloomerang: Dig through each and every tool to make sure they are what you ...

"Bloomerang is a huge help!"

What do you like best about Bloomerang? I love having the ability to quickly access any donor and easily check his or her "temperature" by seeing the engagement level. With so many tasks to accomplish each day, knowing where constituents are on the "donor retention" path is so important. What do you dislike about Bloomerang? There is nothing that I dislike. I will let you know if there is something in the future. What problems is Bloomerang solving and how is that benefiting you? We are now ...

"Switching our organization to Bloomerang will proudly be my legacy."

What do you like best about Bloomerang? One of my favorite features is dynamic filtering to have amazing customization for reports and emails. This shouldn't seem revolutionary, but some major donor management systems have cumbersome query systems and/or limit how transactions, interactions, relationships, and custom fields interact. I also cannot speak enough to the difference in responsiveness compared to some larger (and more expensive) donor management companies. Responsiveness in terms ...

"Extremely user-friendly software"

What do you like best about Bloomerang? Reports are exceedingly easy to run, profiles comprehensive and easy to navigate, there's a spot for all the data you could think of (and it's easy to create your own reportable fields) What do you dislike about Bloomerang? The transition of our data was rough - we're still having to do some cleanup. What problems is Bloomerang solving and how is that benefiting you? It's a one-stop shop for donations, communication

"Exactly what we need!"

What do you like best? Bloomerang is very user friendly, but also offers plenty of support and tutorials for all skill levels, which have been extremely helpful! What do you dislike? We have not really come across anything that's left us dissatisfied as of yet. It does what we need it to do and more. What problems are you solving with the product? What benefits have you realized? I love that you can create and send an awesome mass email, and it automatically logs that interaction onto the ...

"Exactly what we need!"

What do you like best about Bloomerang? Bloomerang is very user friendly, but also offers plenty of support and tutorials for all skill levels, which have been extremely helpful! What do you dislike about Bloomerang? We have not really come across anything that's left us dissatisfied as of yet. It does what we need it to do and more. What problems is Bloomerang solving and how is that benefiting you? I love that you can create and send an awesome mass email, and it automatically logs that ...

"Great non-profit CRM"

What do you like best about Bloomerang? Ease of use to someone that isn't a database or CRM expert was the most attractive quality of Bloomerang in comparison to other CRMs we were looking at in making our selection. The framework of the CRM is also specifically designed for small to medium non-profits and is fairly easily modifiable for our specific use. What do you dislike about Bloomerang? It has a pretty good email solicitation framework, but there are some parts I find less intuitive ...