Bloomerang Reviews in June 2026: User Ratings, Pros & Cons

Excellent and Professional Customer Service

I think I stumped Bloomerang's customer service representative with one issue. The representative worked through the issue and even involved his colleagues. Through it all, I received extremely professional and cordial service. Although the issue wasn't resolved, the issue was referred to their problem solvers. I always feel confident that I will get a timely response to my questions.

Bloomerang is Great!

Bloomerang has been a great company to work with. From the conversion process through setting up reports, emails and letters the platform has been very user friendly and their support staff has been outstanding on those occasions when extra help was needed. Definitely happy with our decision!

I'm impressed with the new feature…

I'm pleased with the new feature to assign a letter to the donor when entering the gift. I find it helpful and a time saver. I'll be glad when there is a function that allows you to enter multiple gifts in a batch.

Bloomerang continues to exceed our…

Bloomerang continues to exceed our expectations with their product enhancements and technical support. We appreciate their responsiveness to our needs.

When the CEO took time to answer my…

When the CEO took time to answer my emergency tweet - I knew I was in good hands. Thanks Bloomerang for making it easy.

Happy with Bloomerang

We changed from Blackbaud's eTapestry to Bloomerang a year ago and it was a great decision! They are very responsive when we have questions or problems and it is very user friendly. They are adding new features often and it is pretty flexible as far as getting information I need. We've had a couple of bumps integrating with our website on occasion - the grey area between our website provider and Bloomerang means there's a bit of a no-man's land but we've been able to get things working! ...

Knowing feedback and suggestions are heard

So, i love the on-line support. But, the ability to make suggestions regarding changes to the software or services provided seems to be like talking in an empty room. So here, some things that would be great. Is there some way that the software can harvest the facebook/linked in/twitter/website into and fill the blanks instead of me having to hunt it down? also, and maybe this exists, is there a way to "archive" older fund/campaign/appeals, so when i am entering something for golf 2020, i ...

Bloomerang has great customer support

Bloomerang has great customer support. Every time I call, they are responsive, super helpful and nice!

Bloomerang's customer service through…

Bloomerang's customer service through online chat is so helpful. Even if I'm trying to do something outside of Bloomerang's parameters, the guidance is clear, honest, polite and collaborative. I have even asked the same question more than once because I either didn't understand of forgot how to do something, and the response remains polite, honest and clear. There are times when I need something that Bloomerang just doesn't do. The staff still remain supportive and polite, even making ...

Easy to use and the on line help videos…

Easy to use and the on line help videos are great also customer support is the best