Bloomerang Reviews in May 2025: User Ratings, Pros & Cons

Responsive Support Team

Responsive Support Team, Bloomerang continues to improve their product and the training and webinars have been very helpful.

Customer success? Absolutely!

Bloomerang's customer success team is well named. Since I don't use our database every day, it is necessary for me to need some guidance when putting together a report, email or making changes to our settings. The team is always there to help and are very thorough with a fantastic follow up procedure complete with a recap. Problems are solved, and answers are swift.

The customer service rep

The customer service rep, Dusty, was helpful with sending me videos that helped me to understand the setup better than simply talking about it. He also admitted when something would need more investigation than simply saying that something would or would not work without knowing for sure.

Took care of the restoration of my data…

Took care of the restoration of my data very quickly. Thanks!

In my many years of fundraising

In my many years of fundraising, I never worked with an organization that has better customer service than Bloomerang. Always there to answer even the most mundane and simple questions.

"I really like Bloomerang and all of it's features."

What do you like best about Bloomerang? Easy to view activity for a donor. My favorite thing is being able to split donations! A real time-saver. I think it is user-freindly as well, which makes it easier to train a new person. Their customer service is also responsive when I have an issue. What do you dislike about Bloomerang? Email and letter editing features. I wish you could make a household WHILE adding a new record (see GreterGiving for how that's done). I also wish you would ...

"Bloomerang: The early days"

What do you like best about Bloomerang? Super easy-to-use interface. Reports are configurable to get the details you need. The dashboard is a fabulous all-in-one view of where you are from a Fundraising perspective. I love being able to see a complete view of a donor to prepare before meetings, and the ability to see it on a mobile device is even better. We are still new, 9 months in, so we have a long way to go to get full usage out of the tool. First-level support is gracious and quick to ...

So happy we found Bloomerang!

We say to each other over and over how happy we are that the assistant before my present one found Bloomerang! We love the service people and find most of what we need to be simple and intuitive. Thanks

Really Happy with Bloomerang

We've used Bloomerang for a couple of years now. It was really good when we first started...and it's just gotten better and better. They keep increasing functionality and analytics, making my job easier by streamlining tasks I do daily and by giving me insights into our donor base. When I have a question, there is always someone available to help me create or validate a report or explain why something works the way it does. I simply couldn't be happier with the product.

Game Changer

Bloomerang has been an all-around game changer for us. It's gotten to where more features have been added than we have time to use. But the simple basics have proven to be very helpful in our work: emails, engagement and generosity scores, online giving forms, and communication with Quickbooks are the items we probably take the most advantage of. It's been super and is the right "size" for where we are as an organization.