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8.5

SpotScore

Blameless - Incident Management Software

Blameless Reviews in September 2026: User Ratings, Pros & Cons

Collaborate with ease, manage incidents blameless.

4.38

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Starts from $20 / User / Month

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Blameless Reviews & Ratings

4.38

Very Good

Based on 54 ratings & 64 reviews

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Rating Distribution

Excellent

(46)

Very Good

(18)

Good

(0)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

Blameless integrates with Jira and Slack, allowing you to route incidents and apply rule engines without manual handoffs. The support team responds quickly to setup questions and feature requests. Automation reduces repetitive tasks in incident workflows, and the "N Why's" template guides structured post-mortem analysis. Task lists let you track action items ...Read more

Blameless pros and cons

  • Integrates with Jira, Slack, Zoom, and other platforms, keeping incident communication in existing tools.

  • Support team responds quickly and resolves issues with a personalized approach.

  • Automation handles recurring incident management steps, reducing manual work and improving consistency.

  • Interface and configuration are clear, making incident setup accessible.

  • Feature depth can be disorienting for new users without initial guidance.

  • Limited apps and connectors in the Marketplace restrict certain advanced functionality.

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Showing 51-60 out of 64

AU

Anonymous User

04/20/23

4 out of 5

"Blameless for Citrix incident response"

What do you like best about Blameless? Seamless integration with our existing tools - JIRA, Slack, pager duty, etc, create a Slack channel and invite stakeholders to the channel - all automated.

AU

Anonymous User

04/19/23

4 out of 5

"Blameless: user driven Incident Management in Tech Operations"

What do you like best about Blameless? - Enhanced Incident Management: Blameless provides a comprehensive platform for incident management - Collaborative Incident Response: Blameless fosters collaboration among cross-functional teams

AU

Anonymous User

04/19/23

3.5 out of 5

"Great platform for tracking an incident resolution"

What do you like best about Blameless? It has good facilities to share the progress of an incident and the way we address the issue. Separating the work into multiple steps helps to segregate different actions we take to resolve the issue.

AU

Anonymous User

04/19/23

4.5 out of 5

"It has very strong integration with slack"

What do you like best about Blameless? Strong integration with Slack, incident timeline view What do you dislike about Blameless?

AU

Anonymous User

04/18/23

4.5 out of 5

"Easily Track Software Incidents"

What do you like best about Blameless? Great integrations with slack allow the team to quickly respond and collaborate. What do you dislike about Blameless?

WA

Waleed A

11/15/22

4.5 out of 5

"Great intuitive User Interface and easy to understand."

What do you like best about Blameless? A comprehensive overview of the incidents and where they are in terms of triage. What do you dislike about Blameless?

AU

Anonymous User

11/12/22

3.5 out of 5

"Useful tool to manage incidents, could be a bit more user friendly"

What do you like best about Blameless? I love that I can manage all aspects of a service incident with one tool. I can gather facts and manage (external) communication, stakeholders and retrospectives all in one place.

AU

Anonymous User

11/11/22

4.5 out of 5

"I've found blameless useful"

What do you like best about Blameless? We can track our incidents as and when they happen. Tracking events and key points during a production issue is something I've found most useful during retrospective sessions

AT

Antonio T

11/07/22

4.5 out of 5

"Blameless helps organize how mobilization happens during an incident"

What do you like best about Blameless? Mobilization (slack channels, creating incidents with PD, and the ability to create workflows). What do you dislike about Blameless?

AU

Anonymous User

11/06/22

3.5 out of 5

"Tool Is Useful but the UX is Terrible"

What do you like best about Blameless? - Useful for incident organization - Easy to look up old incidents (if you know the number, not sure about the ui for this, never used it)

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].