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BlackLine - New SaaS Software

BlackLine Reviews in September 2026: User Ratings, Pros & Cons

Streamline your finance with BlackLine.

4.53

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BlackLine Reviews & Ratings

4.53

Excellent

Based on 278 ratings & 288 reviews

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Rating Distribution

Excellent

(198)

Very Good

(88)

Good

(2)

Poor

(0)

Terrible

(0)

BlackLine pros and cons

  • Reviewers praise the transparency and visibility into account reconciliations and journals across the team.

  • Built-in task management with sign-off workflows keeps the close process organized and accountable.

  • It automates reconciliations, such as auto-certifying zero-balance or unchanged accounts.

  • The matching module automates high-volume transaction reconciliation, easing audits.

  • A reviewer notes BlackLine can be costly for small organizations.

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Showing 261-270 out of 288

BG

ben g

05/03/19

3.5 out of 5

"Blackline"

What do you like best? Blackline has a wide array of upload options in regards to system administration What do you dislike? Rules based account maintenance can be cumbersome What problems are you solving with the product? What benefits have you realized? Blackline helps organize what needs to be reconciled for our property accountants to shorten our close process

JB

Jose B

04/29/19

4.5 out of 5

"One stop shop for Balance Sheet Integrity"

What do you like best? For me the number one advantage of using Blackline is the fact that all my reconciliations are stored in one place that I can easily access from anywhere. It is nice not having to spend hours looking for a specific piece of backup.. I just log in and it is there. It is also very easy to see where the problem areas are and check whether there is an action plan in place. Blackline is a also very useful when it comes to track the performance of individual team members, ...

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UI

User in Insurance

04/29/19

5 out of 5

"Excellent Products to accelerate your close process."

What do you like best? We started using Blackline in 2009 and we went from using Excel spreadsheet to Blackline the amount of time that we save using BlackLine is so great. We using Task management as well as Transaction matching. The efficiency that is creates is wonderful. I highly recommend this product for all aspects of the close. What do you dislike? There is not a lot of dislike when it comes to Blackline. The only own side that I have is sometime I have a hard time find ...

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OS

Otto S

04/23/19

5 out of 5

"Superior tool"

What do you like best? Full visibility and tracking, approval workflows easily manageable, supporting documents easy to attach and review. Auto-reconciliation is robust and can be trusted. What do you dislike? Sometimes slow performance when downloading attachments. What problems are you solving with the product? What benefits have you realized? Better visibility to balance sheet items means reduced risk.

AI

Administrator in Financial Services

04/17/19

3.5 out of 5

"Comprehensive, but Complicated"

What do you like best? Blackline has a lot of great features that make it much easier to accomplish tasks that would otherwise be extremely difficult. I'll offer an example, but I don't think that should be necessary for people who read through Blackline's amazing list of features. Are reconciliations streamlined, controlled, and standardized? I would say, "absolutely, yes. They most definitely are." In fact, I have said that to my peers at multiple times. However, there's a problem: ...

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AI

Administrator in Automotive

04/12/19

5 out of 5

"BlackLine System Admin User Review"

What do you like best? How solid the system is. When users come to me with an issue, 999 times pout of 1000 it is an issue with our internal IT and not BlackLine What do you dislike? When implementing the matching tool I find that alot of the time we are pushed to try and use the implementation team at a cost. I feel that BlackLine should encourage companies to implement their own process and work with them to do so free of charge. This will make companies more dependent on the system, and ...

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AI

Administrator in Information Technology and Services

04/09/19

2.5 out of 5

"New user to account reconciliations"

What do you like best? Increased transparency and more accessible, centralized information. What do you dislike? The timing limitations and rates are more restrictive for larger global companies. Recommendations to others considering the product: Important to understand how sophisticated your processes are and where your shortfalls exist. Ask for references that are similarly sized and use your accounting software. Also, do not underestimate the IT involvement in the rollout. What problems ...

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AI

Administrator in Pharmaceuticals

04/01/19

5 out of 5

"Excellent toolq"

What do you like best? Blackline is a very practical tool, and it has a lot of option on how to present the reconciliations in a clean way and understandable for every one. What do you dislike? It is a shame that the dashboard can't be customized, but even do it shows good data. What problems are you solving with the product? What benefits have you realized? Quality, completeness and timeliness of the account reconciliations.

AI

Administrator in Computer Software

03/15/19

4 out of 5

"First Experience - Best Practices"

What do you like best? Diversity of content and speakers, specifically that other companies that implemented the tool shared their experiences and journey. As a company getting ready to begin implementation, it was beneficial to hear the stories and best practices from those who could share what they wish they knew from the beginning. What do you dislike? Event was very beneficial but would have liked to hear more about matching and future use cases. Recommendations to others considering ...

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JH

Joshua H

03/12/19

3.5 out of 5

"Gets the job done, but maybe overkill for most companies"

What do you like best? It can scale with my needs, specifically my company went international with multiple currencies and subsidiaries What do you dislike? The interface is not especially intuitive or easy on the eyes Recommendations to others considering the product: Study up on use of the system, having at least one "super user" who really understands the product and implications of settings. What problems are you solving with the product? What benefits have you realized? Period close ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].