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BlackLine - New SaaS Software

BlackLine Reviews in September 2026: User Ratings, Pros & Cons

Streamline your finance with BlackLine.

4.53

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BlackLine Reviews & Ratings

4.53

Excellent

Based on 278 ratings & 288 reviews

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Rating Distribution

Excellent

(198)

Very Good

(88)

Good

(2)

Poor

(0)

Terrible

(0)

BlackLine pros and cons

  • Reviewers praise the transparency and visibility into account reconciliations and journals across the team.

  • Built-in task management with sign-off workflows keeps the close process organized and accountable.

  • It automates reconciliations, such as auto-certifying zero-balance or unchanged accounts.

  • The matching module automates high-volume transaction reconciliation, easing audits.

  • A reviewer notes BlackLine can be costly for small organizations.

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Showing 241-250 out of 288

ES

Executive Sponsor in Banking

09/16/19

5 out of 5

"Intuitive cloud based Close Management Tool"

What do you like best? Blackline has an easy to use interface that makes training and adoption by end users easy What do you dislike? Blackline does not have customizable roles What problems are you solving with the product? What benefits have you realized? Gaining visibility into Month end close and the aging of outstanding items

UI

User in Computer Software

09/16/19

5 out of 5

"Seamless Integration"

What do you like best? The ease of rolling out Blackline to over 100 users was seamless. The feedback we received was nearly 100% positive. It gave users more flexibility and control over their month-end close while giving Corporate Accounting greater visibility to the close. What do you dislike? We are still experiencing some issues with Journal Entries. We have found workarounds in the interim and Blackline is working on correcting these. Recommendations to others considering the ...

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ES

Executive Sponsor in Packaging and Containers

09/16/19

5 out of 5

"Coming back for more"

What do you like best? BlackLine is the clear industry leader at the present time. If you’re looking for a product that will get the job done, it will certainly do the job. It brings order to chaos and risk based tools to formerly highly manual processes. What do you dislike? Can be expensive and takes investment in time and energy to get it off the ground. Plan carefully and scale your implementation to your ability to devote appropriate time and attention to it. Recommendations to others ...

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UI

User in Food & Beverages

09/15/19

4.5 out of 5

"Blackline"

What do you like best? The ability to do work inside blackline through templates while reducing the use of manual Excel. The automatic amortization of prepaid schedules. What do you dislike? The lack of recommendations that were provided by our blackline implementation partner. Options were provided but not best uses. Sales person oversold system and lied about current capabilities and pricing. Recommendations to others considering the product: Set your goals that you want to achieve ...

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JS

Jeremy S

09/13/19

5 out of 5

"2nd Day of Blackline"

What do you like best? Today was the 2nd day of end user training for Blackline's reconciliation program. Something I really liked about it is the freedom and ability to upload any excel file to list what makes up a balance. I feel like this is a very useful tool and we will now have some consistency with how we report things on our reconciliations. What do you dislike? I dislike the file size limit for what you can upload. Being part of a healthcare system with over 20 hospitals we have ...

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CI

Consultant in Information Technology and Services

09/12/19

4.5 out of 5

"Systematic Reconciliation"

What do you like best? Easily the best service provider in the market when it comes to Closing and Reconciliations. Very easy, systematic, can find all the documents in one place, Schedule works great. There are plenty of things I love about Blackline. As a system Admin, I always loved the Consultant role which is under rated and I hope Blackline push this feature to its customers. What do you dislike? There is very little I would say... It would be great if they communicate regularly on ...

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KK

Katherine K

09/07/19

4.5 out of 5

"Management of my tasks with Blackline"

What do you like best? Indeed an evolving product that offers with attentive project management teams. Everything is so easy to setup and start the leveraging quickly by its useful features that saves a lot of time. Integration power of this application is worthy to know as I can easily integrate with different applications of this regard to do my daily work. Moreover, the customer support team is so helpful and also pays attention to even my minor queries and came up with a variety of ...

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AC

Alice C

07/22/19

5 out of 5

"The most useful, helpful, reliable and versatile tool including multiple options"

What do you like best? The thing which I like most about it is its extremely easy to use functionality and friendly interface. The most impressive thing about it is that it helps me a lot in storing all my reconciliations at a single place that can be further accessible anywhere anytime. It is super duper easy to use and navigate. It is the most reliable system than any other. It consists of so many interesting features that help us in accomplishing our tasks easily. What do you dislike? It ...

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AI

Administrator in Accounting

07/19/19

3.5 out of 5

"A great visibility tool and more"

What do you like best? From a Corporate's perspective, Blackline is a great tool that helps you gain better visibility in many ways. I also like the customer supports. Supports are quick, efficient, and reliable. Training through Blackline U is awesome...and the courses are free. What do you dislike? I don't like how there are two type of reports: Enhanced or Standard. It should be one type of reports to all the customers. Recommendations to others considering the product: One of the most ...

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AI

Administrator in Aviation & Aerospace

07/19/19

5 out of 5

"Manager, Financial Systems"

What do you like best? Centralized respository; global rules; approval workflow; visibility; accessibility What do you dislike? some features are not modifiable such as face of rec cannot be modified to add additional reference fields What problems are you solving with the product? What benefits have you realized? Visibility to correct recs that were previously roll forwards. Found users are still attaching Excel spreadsheets; opportunity to utilize BL templates; submitting recs by due dates

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].