BlackLine Reviews in September 2026: User Ratings, Pros & Cons

"BlackLine"

What do you like best? The ability to standardize recons and use different templates in the reconciliation module. What do you dislike? I dislike the online user group. I would like easier access to training. What problems are you solving with the product? What benefits have you realized? Standardization of reconciliations, moving away from excel and the ability to create reports.

"Solid integrated product"

What do you like best? I like how the product modules are seamlessly integrated. it helps us stay consistent across our controls and close process. What do you dislike? adopting new products can be daunting. Knowing who to reach out to can be difficult. What problems are you solving with the product? What benefits have you realized? consistency and standardization

"Increased efficiency for account recs"

What do you like best? BlackLine’s paperless account reconciliations allow for workflow approvals that are fast and efficient. This time saver is extremely valuable during the busy month-end close process. Additionally, the creative use of different templates means that majority of our account reconciliations can be auto-certified. The workload for every team member has decreased significantly since the implementation of BlackLine! What do you dislike? There are some aspects of BlackLine ...

"Organize your close process"

What do you like best? Blackline has allowed me to standardize my many account reconciliation. What do you dislike? I wish Blackline would expand it's features to include other ERP users besides SAP and Oracle. What problems are you solving with the product? What benefits have you realized? Timely reconciliations and organized tasks.

"Allows for increased automation"

What do you like best? It allows you to automate many of the manual closing activities. What do you dislike? Some of the items require Customer Support to implement. What problems are you solving with the product? What benefits have you realized? automating journal entries from reconciliations

"Can't imagine where we would be without BlackLine"

What do you like best? BlackLine offers innovative solutions to make our workload more efficient and organized. It is much easier to stay in compliance with SOX and turn in timely and accurate work. What do you dislike? Implementation was painful and we could have used more live support Recommendations to others considering the product: Consider the manual effort that you and your employees are putting forth to perform your reconciliations each month when you are thinking about the cost. ...

"My BlackLine experience has been very positive."

What do you like best? They are always very professional and respond to questions quickly. The efficiency and transparency we have received is exceptional. The implementation of standardized templates has made the ease of completing and auditing the reconciliations a 100% change to our prior process. The ability for us to have one central location for all reconciliation and their backup has been the biggest improvement of all. The ability to track and report on all our required adjustments ...

"Business Led Automation Results in Acceleration of Project Timeline"

What do you like best? The operations team while automating business processes also identify continuous improvement opportunities; resulting in freeing up time during the month-end close to answer customers questions. What do you dislike? Smart Close title is a bit mis-leading to those not intimately knowledgeable with the functionality of the tool. It can be utilitied for non-month-end and for SAP transactions outside of the accounting workstream. Many team members think it is only for ...

"Here for the conference as a 1st year customer"

What do you like best? Blackline allows for automation of recurring tasks and creates efficiency around the month end close process. What do you dislike? First year implementation of the tool is manual and requires significant effort. Recommendations to others considering the product: The first couple of months will be rough but the long term benefits far exceed the the initial pain points. What problems are you solving with the product? What benefits have you realized? We currently have ...

"Blackline has transformed our Account Reconciliation process."

What do you like best? Halliburton began using Blackline in 2012. We transitioned from a very manual excel based process. In Blackline, we have visibility without duplication of efforts. What do you dislike? One item that is frustrating is the use of filters. Possibly a knowledge gap for me. Recommendations to others considering the product: Blackline is Best in Class and is moving in the right direction for Continuous Accounting What problems are you solving with the product? What benefits ...