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BlackLine - New SaaS Software

BlackLine Reviews in September 2026: User Ratings, Pros & Cons

Streamline your finance with BlackLine.

4.53

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BlackLine Reviews & Ratings

4.53

Excellent

Based on 278 ratings & 288 reviews

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Rating Distribution

Excellent

(198)

Very Good

(88)

Good

(2)

Poor

(0)

Terrible

(0)

BlackLine pros and cons

  • Reviewers praise the transparency and visibility into account reconciliations and journals across the team.

  • Built-in task management with sign-off workflows keeps the close process organized and accountable.

  • It automates reconciliations, such as auto-certifying zero-balance or unchanged accounts.

  • The matching module automates high-volume transaction reconciliation, easing audits.

  • A reviewer notes BlackLine can be costly for small organizations.

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Showing 91-100 out of 288

UI

User in Accounting

12/16/19

5 out of 5

"Blackline Review"

What do you like best? It's very efficient for reconciliations. Makes everything easy to look at and a nice place to have all monthly close information and to have a place for people to access. What do you dislike? I think that it times out too quickly and can be glitchy. Sometimes I accidentally may post something in the incorrect month so maybe trying to figure out if you get a pop up if it's not under the current month. Recommendations to others considering the product: I think that it ...

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JA

Jason A

12/12/19

4 out of 5

"Streamlining the close"

What do you like best? Blackline as able to streamline our month-end close with creating a consistent process of posting journal entries and completing tasks. What do you dislike? I wish there was a way for journal entries to automatically be loaded into reconciliations for given GL accounts as rec items. I also think that the match sets could be organized better. I think it would be a nice feature if matching could be done automatically when there is items that offset each other at least ...

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LL

Leslie L

12/11/19

5 out of 5

"Blackline review"

What do you like best? Keeping tasks organized and done timely! What do you dislike? The excessive emails that auto generated Recommendations to others considering the product: Try it you'll like it! Blackline keeps you focused, organized and compliant with approvals etc. What problems are you solving with the product? What benefits have you realized? Time management, and organizing tasks

AI

Administrator in Media Production

12/09/19

4.5 out of 5

"Lots of opportunities for any organization to streamline their processes and save money."

What do you like best? We currently use Blackline for Reconciliations however through ITB we have taken away many thoughts and ideas on how we can further improve our organizations processes, specifically through matching and variance analysis. What do you dislike? The biggest downside is getting support from two key areas of our organization. They are internal audit and upper management. Recommendations to others considering the product: If you want to save money and be more efficient in ...

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AI

Administrator in Newspapers

12/05/19

4 out of 5

"Very smooth experience"

What do you like best? Better visibility of completed balance sheet reconciliations accross the organisation. What do you dislike? Limited options for segregating access by team Recommendations to others considering the product: Very efficient What problems are you solving with the product? What benefits have you realized? Better completion rates for balance sheet recs

MA

Marcin A

12/03/19

4 out of 5

"Pleasant experience"

What do you like best? Most helpful thing about the blackline is how easy it is to use, all the new features help a ton. Very user friendly experience even for the not too tech-savvy people. One of the features that I especially enjoy is importing reconciliations directly from the excel files to quicken up the job. It's one of the most pleasant responsibilities that I perform in my job. I also really like the clone button that allows me to copy all the information from the previous month ...

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CC

Cristian C

11/26/19

5 out of 5

"Easy tool to use and reliable"

What do you like best? information tracking, good reconciliation account process with approvals support What do you dislike? not frequents updates and not marketing to get the tool. What problems are you solving with the product? What benefits have you realized? Balance Sheet reconciliation

TN

Thuyen N

11/26/19

5 out of 5

"save the tree"

What do you like best? Reconciliation save so much time and effort What do you dislike? not able to delete inactive accounts out of blackline What problems are you solving with the product? What benefits have you realized? Blackline made SOX audit become easy

WB

waled b

11/26/19

4.5 out of 5

"BlackMac"

What do you like best? the organization of the information and flow of info What do you dislike? the site/app tend to be slow at time and having to go back sometimes to go to the home page What problems are you solving with the product? What benefits have you realized? controls

IC

Internal Consultant in Financial Services

11/26/19

4 out of 5

"Great company with amazing customer focus"

What do you like best? The fact that you are forward looking and take action on your client recommendations. What do you dislike? The license per person pricing. The more complicated the pricing the less attractive to customers. Simplicity has a value. Recommendations to others considering the product: Great customer service What problems are you solving with the product? What benefits have you realized? Timeliness and visibility. We are in the process of improving our BlackLine usage, so ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].