Bizzabo Reviews in May 2025: User Ratings, Pros & Cons

Outstanding Event Management Software Made Even Better by Stellar Customer Support

What do you like best? As event management software, Bizzabo is extremely thorough in the features it offers - from building the event website with the flexibility to update and change easily, to ticketing, to analytics and integrations. Moreover, in the 12 months we’ve been using the software, we’ve seen a number of improvements and enhancements rolled out - there is definitely a sense as a customer that the Bizzabo team takes all feedback super seriously, looks at the best way to ...

Can't beat it - full of important features, easy to use, and constantly getting better!

What do you like best? What I like best is that management interacts with customers and clearly cares deeply about serving their customers. They have a great support team that is very helpful and sharp. I also love that Bizzabo has everything we need to manage our event in one place: - speaker management - agenda/session management (which they've redone and is now badass - ticketing/registration - contact management - email & promotion - event app - website builder ...

Great possibilities and great support

What do you like best? > Website templates ready to use > Functionalities for registrations, promo codes and more > Dashboard to monitor current status and KPIs against goals > Great customer support, very fast and caring What do you dislike? > We need to ask our developers to develop the extra features we need in the event website but that's fine What business problems are you solving with the product? What benefits have you realized? Event management and ...

Great support and endless solutions within the product.

What do you like best? The dedicated Customer Success Manager assigned to us has been massively beneficial, depending on the project, or prospective client we are working on. They can provide more detailed summaries of Bizzabos capabilities and provide quick escalation for any on platform issues we may have. What do you dislike? Compared to our previous solution, Bizzabo has a more exhaustive offering, so there is a heavY learning phase for us compared to previous, which is a result ...

Great customer service, platform is not robust, technical support is limited

What do you like best? My customer success rep did everything they could to ensure that my needs were met. They were available, very friendly, and seemed genuinely interested in my event. They used advance problem solving to work with my special case needs. What do you dislike? The web development platform was very limited. Suggestions for improvement -ability to duplicate custom elements -ability to duplicate pages -ability to save settings across the platform e.g. hex codes ...

SmashFly Transform

What do you like best? The platform is easy to use and I can quickly go in to make changes to our widgets that are immediately reflected on our event website in real time. The customer service has been excellent. Anytime I have a question Alysha is quick to respond and send me video walkthroughs to make sure I have a reference to go back to if needed. What do you dislike? I wish we could customize the agenda widget a bit more with different design options. What business problems are ...

Most user friendly platform to create and manage events

What do you like best? The best thing about this platform is that it's user friendly, enabling you to create a beautiful event in minutes. Managing the event is even easier with the Bizzabo. What do you dislike? The SalesForce integrations was complicated What business problems are you solving with the product? What benefits have you realized? Helps us both create events and manage them in an easy to use platform.

Great overall experience

What do you like best? The Bizzabo brand itself is my favorite aspect of the platform. From the sales process to currently using the platform we have had a pleasant experience with each and every member of the Bizzabo team. What do you dislike? Some features (like designing your event website or app aren't fully customizable unless you pay more Recommendations to others considering the product Utilize your customer success manager to set your platform up to the unique way you will ...

My experience with Bizzabo has been positive, effective, and friendly!

What do you like best? The customer service is superb. James has been immediately responsive to my questions, kind and friendly with a positive attitude, provides clear answers, and give easy-to-follow and thorough explanations. What do you dislike? I have not encountered any components of Bizzabo that I dislike in my experience with the platform thus far! Recommendations to others considering the product I recommend taking advantage of the extremely helpful and positive customer ...

Bizzabo Rocks

What do you like best? Bizzabo is super easy to use and the support (from real people! has been amazing! We really feel like Bizzabo is a partner who wants us to surpass our goals. What do you dislike? We don't have any complaints so far! Our big event is in April, so we haven't used some of the tools yet. Recommendations to others considering the product It is on the expensive side, but take a look at the platforms you may using that Bizzabo might replace. I have enjoyed working ...