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9.8

Spot Score

Bitrix24

Bitrix24 Reviews in June 2025: User Ratings, Pros & Cons

Streamline your business with Bitrix24.

3.9

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Bitrix24 Reviews & Ratings

3.9

Very Good

Based on 876 ratings & 422 reviews

Rating Distribution

Excellent

(251)

Very Good

(122)

Good

(28)

Poor

(8)

Terible

(13)

Expert's Review

Bitrix24 consistently proves itself as a highly versatile and feature-rich platform for businesses, offering a comprehensive suite of tools including CRM, project management, team communication, and even website building. Its user-friendly interface reduces the learning curve, making it accessible for small businesses, startups, and larger organizations alike. ...Read more

Bitrix24 pros and cons

  • Feature-rich CRM with comprehensive tools for customer management, project management, and collaboration in one platform.

  • Highly intuitive and user-friendly interface, requiring minimal training for new users.

  • Flexible and customizable system that adapts to various business needs like task management, lead generation, and sales processes.

  • Seamless integration with third-party apps and platforms, enhancing workflow and functionality.

  • Overwhelming number of features can make adaptation and navigation challenging for first-time users.

  • Users report occasional technical hiccups and bugs that affect the smooth functioning of the platform.

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Showing 81-90 out of 422

MJ

Mark Jacobs

07/14/20

3 out of 5

Good but discursive.

Good but discursive.Bitrix is kinda OK. It gets the stuff done, but I think there are much better platforms out there.So make sure to look around and see others before jumping on bitrix!Thanks!

AI

Administrator in Law Practice

07/07/20

4.5 out of 5

Good free option

What do you like best? Nice interface, free license with many features, customizable and collaborative. What do you dislike? With a lot of resources available, the learning curve for full use of the system can be average. Recommendations to others considering the product: A good option for those looking for free solutions to start an implementation. What problems are you solving with the product? What benefits have you realized? CRM and project management.

AD

Aditya D

07/03/20

5 out of 5

Best tool for project management

What do you like best? The interface of Bitrix24 in very good and easy to understand. Its video and audio quality are very good. It is helpful for creating and completing tasks and projects. What do you dislike? It is quite complicated to understand for new users. Its mobile application has limited features. It is little bit expensive compare to other alternatives. Its customer support not good. Recommendations to others considering the product: It is the best software for ...

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KB

Kelsey B

07/02/20

5 out of 5

Keep My Team In Sync

What do you like best? Bitrix 24 enables my team to collaborate better on projects by allowing everyone to see all phases of the project as it progresses, and enables every aspect of the project to be looked at, modified, and shared again. It’s a continuous work in progress.q What do you dislike? Bitrix 24 is too bulky, and that’s one of the main drawbacks for my team What problems are you solving with the product? What benefits have you realized? We are preventing ourself ...

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JG

Jose G

06/28/20

5 out of 5

Bitrix24 is the best collaboration tool that you could implement in your company

What do you like best? Bitrix24 is completely free and that's the main reason I like it. It's cool all the features it has like cloud document management, online chat, calling, calendar and more. The user interface has a modern look and is highly customizable. In addition, it is possible to obtain a personalized URL for your company. What do you dislike? There is no downside to using Bitrix24. My colleagues and I are really satisfied with this platform. It has allowed us to manage ...

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AK

Alex Ku

05/26/20

1 out of 5

Worst company ever

Worst company ever

EZ

Esther Z

05/13/20

4.5 out of 5

Very excellent performance with free CRM device

What do you like best? The personalized Bitrix24 app is developed for professionals and offers different tools for enterprises to easily work with a customer. Where Slack includes a Technological Contact and Trello electronic project planner, the American app integrates all instruments. Bitrix24 currently consists of five main components: task and systems integration, CRM and also some employee correspondence, contact centre, and platform admin. The other area is the project manager and ...

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UI

User in Information Technology and Services

04/27/20

4.5 out of 5

Very good software

What do you like best? Opportunity to give tasks, control all activities within the project or task What do you dislike? I did not see any disadvantages of using this software, but I think that it would be better for the company to improve CRM Recommendations to others considering the product: You should try to use it and you will feel that is very easy and also it gives opportunity to try in the trial mode What problems are you solving with the product? What benefits ...

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FR

Franklin R

04/20/20

5 out of 5

Bitrix24 helps in achieving a better team work for improving impression of company.

What do you like best? This software gives different directions for different Jobs and recruit things notably and easily with limited free edition. It collaborates with all workers working on specific projects and gives confidence to them by chatting and sharing information about upcoming events. Campaigns of all sorts with advertising and marketing along with promotion can be done by its help. It gives pipeline for gaining awareness regarding project assigning and gives a push for goal ...

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AM

Adrian M

04/05/20

5 out of 5

User-friendly!

What do you like best? Bitrix24 has a variety of features that perform very well during the making of a project. The existence of different tools for tasks is highly beneficial, and it provides everything in just one platform. Setting up the program to start working was really easy, and I was able to invite all my teammates right away. The functionality of the software was simply wonderful, and it functions in an understandable way that allows me to make use of all the tools without ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].