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9.8

Spot Score

Bitrix24

Bitrix24 Reviews in June 2025: User Ratings, Pros & Cons

Streamline your business with Bitrix24.

3.9

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Bitrix24 Reviews & Ratings

3.9

Very Good

Based on 876 ratings & 422 reviews

Rating Distribution

Excellent

(251)

Very Good

(122)

Good

(28)

Poor

(8)

Terible

(13)

Expert's Review

Bitrix24 consistently proves itself as a highly versatile and feature-rich platform for businesses, offering a comprehensive suite of tools including CRM, project management, team communication, and even website building. Its user-friendly interface reduces the learning curve, making it accessible for small businesses, startups, and larger organizations alike. ...Read more

Bitrix24 pros and cons

  • Feature-rich CRM with comprehensive tools for customer management, project management, and collaboration in one platform.

  • Highly intuitive and user-friendly interface, requiring minimal training for new users.

  • Flexible and customizable system that adapts to various business needs like task management, lead generation, and sales processes.

  • Seamless integration with third-party apps and platforms, enhancing workflow and functionality.

  • Overwhelming number of features can make adaptation and navigation challenging for first-time users.

  • Users report occasional technical hiccups and bugs that affect the smooth functioning of the platform.

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Showing 51-60 out of 422

MW

M. Werner

12/08/20

1 out of 5

Schlechtes System und noch schlechterer Support

Diese CRM ist völlig unausgereift und fehlerhaft. Die Versprechungen sind riesig, die Realität ist aber eine völlig andere. Es gibt jede Menge Fallstricke. Nichts funktioniert so, wie es sollte. Selbst die Erstellung von Kampagnen ist grottenschlecht. Warum nur kann man nicht eigens erstellte Datenfelder in die Kampagne integrieren? Könnt ihr solche einfachen und banalen Dinge nicht umsetzen? Scheinbar haben Anfänger an dieser Software gebastelt. Mein Fazit: Die schlechteste Software, mit ...

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A

Antonny

11/25/20

3 out of 5

Your inquiry was moved to the 1st Line…

Your inquiry was moved to the 1st Line of the Engineer Support department for more deep analysis. Average responding time is 2 business days (10-19 GMT+3, Mon to Fri), but we will do our best to handle it faster :) Please await for the respond in the chat.This is the typical Bitrix24 Support answer for a paid on-premise business edition (cost us 9000$). After 2 days they maybe reply with a poor answer and if you reply will contact you again in 2 days. And this in going on and on...If you ...

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TC

Taylor C

11/18/20

4.5 out of 5

Innovative platform easy to implement

What do you like best? In the world of industry, Bitrix24 is one of the most complete user-friendly and personal CRM systems on the market and in addition, it stores future customer data easily and sales reports with ease. In addition, it also allows it a good idea to document and maintain the Kanban gui I like to create an unqualified user-friendly landing page. The 100% free management tools offer also makes them available for start-ups who do not have adequate resources to cover such ...

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NH

Noelle H

11/11/20

4.5 out of 5

Manage your projects quickly by improving team communication.

What do you like best? It is a forum for simplifying our project management and collaboration activities by using social networks, tasks, assignments, CRM, document management , online storage and sales team management. We can also schedule activities, schedules and meetings with Bitrix24. The software also facilitates the management of customer connectivity to monitor and coordinate all work in one location, including live streaming and social network collaboration. It helps us greatly ...

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JP

jennifer P

11/09/20

4.5 out of 5

Easy to implement platform.

What do you like best? It offers us improvement of the business , enabling a better continuity of information transmission, and one of its essential characteristic is its comprehensive contact panel. I like your repository to securely store information and information from our website and network. The service offers excellent service that lengthens efficient business processes and information management, which allows remote support mainly used by consumers. It is an excellent tool for ...

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VY

Vitaliy Y

10/29/20

4 out of 5

Nice but still buggy attempt to organize all things around company's intranet, sales and accounting

What do you like best? It has all features for Intranet communication. Also, task automation is easier with in-chat 1-click task creation (Bitrix24 recognizes word "today" or "tomorrow" and dates in the chats about the deals and clients and helps to create the task in a pretty friendly manner). What do you dislike? Some UX decisions are questionable. For CRM some features (like privacy settings) are hidden somewhere you'll never find, some make you pretend to lose the focus on ...

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KL

Kilby L

10/27/20

4 out of 5

A greater landing page building Software

What do you like best? The fact that it is small business collaboration software with complete tools for management. I specially like it for the landing page building that is so easy and suited for unskilled user. The 100% free offer of management tools also makes it usable for new startups that may not have enough capital to cover such costs. This software is really a master piece for its open-source-implementation functionality. The education component is very good and enough to give ...

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MK

Maja K

10/20/20

2.5 out of 5

Too complicated

What do you like best? This software has some useful and elaborated features that can become handy for experienced project managers. I liked the Gantt Chart converter. What do you dislike? As for the specialist that I am, this software presented way too many options and features. At the end of the day, I saw that most of my time flew by over building processes instead of executing them. What problems are you solving with the product? What benefits have you realized? ...

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PM

Pooja M

10/18/20

4.5 out of 5

Extremely user Friendly

What do you like best? Bitrix is a platform which is extremely flexible and that's what I like the most. It has custom fields which help us incorporate our processes. We have been managing our sales pipeline on Bitrix and I am happy with it. The email integration helps us send our emails from the tool and we can save relevant documents/attachments which relates to a particular client. It helps me keep a track of my follow-ups. The user guide manuals are very useful. It helps you ...

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DA

Dave Armando

10/17/20

4 out of 5

This is a scam company

This is a scam company, do not trust these people with your money. I invested over £30,000 with this company and when I asked for a withdrawal during the pandemic they asked me to put in more money. Like why would I put in more money when they wouldn't let me make a withdrawal? I told them I wanted my money back and they kept giving me excuses until they finally stopped picking my calls or responding to my emails. I told a friend everything and he recommended a company called ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].