Bitrix24 Reviews in June 2025: User Ratings, Pros & Cons

Useful but could do with updated features

What do you like best? This was a very useful intranet, particularly as we had a small number of employees. The features we used most were the calendar, the activity feed and the tasks. The activity feed helped us keep up to date with what each of us were doing as we worked remotely. What do you dislike? The calendar was not ideal. It made it very difficult to share dates of meetings with each other, almost impossible really as it was only the admin who could do it. Not easy to use at ...

A CRM Solution With A Lot Of Features

What do you like best? Bitrix has got a lto of features such as social network, drive, chat, task and project module etc. so it looks like handy. It has got self hosted and cloud versions. If you prefer self hosted version you can pay one time and you will get lifelong license. Also there is mobile and desktop application. Application is compatible with Linux and Mac. Also Mobile application is compatible with iOS and Android. It has got great support. You can connect Bitrix to your ...

Use this for CRM for Gonejerky our small business

What do you like best? I like the CRM functionality and the workflow in the site. If I create a task now instead of just having to email or text dad he is notified and is less likely to forget about the task. Also I like the tools that show our sales by product, type, and customer. This way we know which are our most successful products. We really did not have a way to monitor that before. Also we can directly upload this from our PDF invoices and it captures all the data we need so we do ...

Hosted system: Newupdates/upgrades causes many system failures

What do you like best? Many great functionalities and features but poorly written interface. Able to have the system hosted in house and therefore better control of technical environment. New desktop apps with sync is great and works well. Bitrix24 on iPhone has limited functionalities. Quotes are not available. Data storage with drives and shared access is excellent. What do you dislike? Issues with update of the system on hosted environment. Many errors occurring during update ...

At this moment we believe that Bitrix24 is the best platform.

What do you like best? Bitrix is CRM where we have the tasks, companies, contacts, DRIVE, ability to quickly communicate, even a cellphone in ONE PLACE. As we used other platforms before, none of them had so many functions to use. What do you dislike? - I wish I we would use a calendar all the time but after few times of attempts it still didn't became a place where we schedule all tasks our ours. - I don't know where is the problem but we never see what is happening on the wall, ...

I love it!

What do you like best? I think Bitrix is the perfect choice for companies looking for workflow automation.Bitrix offers collaboration, attendance tracking, HR, CRM services, Document Management Systems and business workflows; all in a centralized solution. What do you dislike? I'm not sure yet. Nothing that I dislike yet. Recommendations to others considering the product Bitrix is a software suite aimed to help create and manage the company’s internal web resources that would ...

Fantastic Product

What do you like best? The Bitrix Drive facility, with the ability to have personal and word drives, and the ability to share any of them, at any level What do you dislike? The Yandex Email integration is a bit clunky, would like to have a bitrix own branded webmail client, with a "back to bitrix" button What business problems are you solving with the product? What benefits have you realized? Shared documents, shared calendars and process management

Excellent, for CRM and for task management

What do you like best? Bitrix24 it's indeed an excellent tool for a company like our own, with collaborators in several cities with different profiles. It offers an unique tool for client management (with a great pipeline view with great messaging tools. The task management and project management features are also great. What do you dislike? The integration with google drive and google apps, it's not the best and can be improved. What business problems are you solving with the ...

AMAZING Service!

What do you like best? Obviously that it is free unless you have more than 12 users/employees Everything is clear and easy to use. There are links between Companies saved and new contacts Contacts. Tasks can be made for yourself or for someone else in the system (your company. Documents can be shared and updated by those with access. All changes are recoded with date and time. Soon we will be adding detailed quotes to different companies and this will allow us to quickly find the ...

Loved it until....

What do you like best? I actually really like the interface and many of the features. I found it fairly easy to navigate and it had almost everything I needed to organize my company. I would have liked a gantt view but could live without it. What do you dislike? Productivity relies on groups of tasks (tasks and their subtasks that can be loaded for each new project. Bitrix uses a "template" system but a template cannot have subtasks. So if you have 4 tasks (phases and each of those has ...