Bitrix24 Reviews in July 2026: User Ratings, Pros & Cons

Complex and powerful

What do you like best? Well, it's pretty tough on where to actually start, this product does essentially everything. But, in some cases that can be good and bad. Some CRM and loaded software packages can get a little overwhelming and I feel like Bitrix24 is on the cusp of that happening. What do you dislike? There is just so much happening at any given time when you are using this software that it can be hard to manage sometimes. There are seemingly 2000 options on the left nav and ...

Bitrix, Excelente produto para auxiliar na gestão de tarefas de sua equipe.

What do you like best? Da organização das tarefas, é bem completo e de fácil gestão. A tarefa pode ser subdividida, pode ter checklist, pode ser acompanhada por um gráfico de gantt. Neste ponto o produto é um dos melhores que já testei e usei. What do you dislike? Gostaria que o produto tivesse uma lista de tarefas de modelo, para ser aplicada em alguns processos. Sem tê-los que criar novamente a cada nova distribuição para um agente da equipe. Isso seria fundamental. ...

Its very interesting tahts sistem

What do you like best? I think that this intranet sistem as very interesting because i can recomender to several people this sistem in my contacts in all the moments of my job time What do you dislike? Because is the most sistem where i can share opinions about computers program to everyworld because i think that is the better way of to offer somuch computers services in the sistem informatic Recommendations to others considering the product I recomend this work sistem because is ...

Integrated intranet platform

What do you like best? Extremely cheap enterprise ready intranet. The smooth learning curve for users - it's just like Facebook with tasks, organizational structure, and CRM. Internal emails quantity dramatically shortened in several months after implementation of Bitrix24. What do you dislike? Business processes are no in BPMN compatible, it uses self-made flowchart language. No LDAP in SAAS version. VoIP integration is buggy. Helpdesk doesn't answer fast enough. It is impossible to ...

Many features -- one application

What do you like best? The CRM features are what I like most in Bitrix24. It allows me to create profiles What do you dislike? free option does not allow you to share content without the individual being an "employee" of the company Recommendations to others considering the product Great program but I think prior CRM system knowledge would be helpful, there is a slight learning curve and the support documents can be too concise. What business problems are you solving with the ...

Interesting not really flexible and immediate

What do you like best? The completeness of the product (different functions, menus, etc What do you dislike? The strict process that has to be followed in tracking your commercial activity Recommendations to others considering the product Try first and see if after a while it is not to complicated. What business problems are you solving with the product? What benefits have you realized? we tried to track a commercial activity but after a while we stopped because it was to complicated

I would not use any integration features of this app with windows or office 365

What do you like best? I cannot get the app to work so there is nothing to like What do you dislike? Since I installed this app to integrate with office 365 I have not be able to use outlook, remove the integration or get effective support. If you need a web based app it might be ok but I have not had time to use it because it screwed up my machine and out look in running properly. Recommendations to others considering the product do not use any integration feature. I find the ...

Great Software but Customer service is dreadful

What do you like best? I really like what the software can do and when you get around how it operates compared to Zoho, Orange etc. it comes up much better. What do you dislike? The lack of support, poor or lacking available tutorials which go through standard setup procedures. When you use GoDaddy, you will run into a number of see and foreseen situations. But their manual is written with the novice in mind, so you can get through 85% of situations with little added support needed. ...

Useful but could do with updated features

What do you like best? This was a very useful intranet, particularly as we had a small number of employees. The features we used most were the calendar, the activity feed and the tasks. The activity feed helped us keep up to date with what each of us were doing as we worked remotely. What do you dislike? The calendar was not ideal. It made it very difficult to share dates of meetings with each other, almost impossible really as it was only the admin who could do it. Not easy to use at ...

Most powerful CRM in the market!

What do you like best? Their awesome features, high level metrics, integrations and reporting. What do you dislike? Too much features, worst support ever (it's located in Russia. Recommendations to others considering the product You need patience and also someone dedicated in the integration and optimization of the system. What business problems are you solving with the product? What benefits have you realized? Sales Control, Customer Service Control, In depth control of my company.