Bitrix24 Reviews in June 2025: User Ratings, Pros & Cons

User friendly project management tool

What do you like best? I like the ease of learning how to navigate the resource. It is very user friendly and easily to communicate and comment on ongoing projects and jobs. We previously used this as a tool to manage our web projects and increase efficiency. It did the job for us. What do you dislike? It was more challenging to incorporate other department projects for account managers and our design/ creative team. Bitrix24 offers a lot of options for managing that a smaller project ...

in my opinion the best for free

What do you like best? That it offers a lot and no subscription or payment necessary. It offers a lot of option. I am using it for myself and there are no limitations in contacts, tasks, etc... I have tried a lot of other apps and their free versions, and all are useless because of limitations in contacts, tasks, no subtasks, etc... What do you dislike? the app is not good, should be done simplier and easier to find everything. Also lack of integration with apps like IFTTT. ...

Our experience with Bitrix 24 - SME

What do you like best? Practical design, some technical solutions, scalable use, simplicity in using. Also speed of server is very good (compared to some other web solutions. CRM forms are interesting but still in evaluation. What do you dislike? CRM is not on the level, comunication history especially. Setings can be perhaps better solved. Administration sometimes can be painfull. Recommendations to others considering the product Must try. Very fast web solution. What business ...

Full featured and scalable

What do you like best? Full featured CRM tool Fantastic for sales tracking our merchant base. Full featured, from communication to workflow management. Super scalable, as we grow and require more needs, it seems to have all the bases already covered. What do you dislike? Can be a bit complex to set up. Learning curve. Recommendations to others considering the product - Pipedrive - Zoho - Base What business problems are you solving with the product? What benefits have you ...

So-So

What do you like best? It's fantastic software. It does a great job of process management. It has deep functionality and many features that we don't use now but may grow into. What do you dislike? We are using self hosted on an amazon instance. We are using the bitrix supplied image. We had lots of issues getting things to work. It was not an "out of the box" experience at all. Jabber chat doesn't work. Contacted support and was told, "yeah, jabber will be phased out - you should use ...

Nice CRM software

What do you like best? The fact that the whole workplace is connected through the same platform and files can be shared at the same time on the cloud. What do you dislike? It has too many tabs to work on, needs to be cleaner and easier to use to really take advantage of all of the features. What business problems are you solving with the product? What benefits have you realized? The chain of command communication throughout the workplace, tasks can be set to particular people and ...

Bitrix24 is a good CRM Solution

What do you like best? I like the fact that Bitrix24 has everything to start working right away, from an internal social network with video chat, project management, desktop/mobile clients and document collaboration. For the basic tier you can start a team with 12 users with all the tools for project management for free. For a small businesses, that's likely enough to let your whole team start using it and collaborate in a project. Most paid CRMs with free or basic plans only let ...

Very Useful

What do you like best? Bitrix has made communicating with our teammates in or out of the office a breeze. We are able to send announcements, assign tasks, check employees productivity rate and much much more. The activity stream and tasks workspace are my favorite features. The activity stream is very similar to Facebook so it makes sharing easy and users are able to read information as it comes through the stream. The ability to assign tasks, make them repeatable and add viewers ...

Awesome

What do you like best? All the different features. I like that you can add a chat feature to your websites. What do you dislike? There's not much that I dislike. There's a lot of cool features I haven't tried. Maybe more training to figure out how to utilize all the features. Recommendations to others considering the product It's overwhelming at first but once you start using it and learn about all the things it has to offer, you can do a lot with it. What business problems are you ...

Amazing platform!

What do you like best? Bitrix does nearly everything. I love the desktop and mobile phone apps that allow me to chat and video conference with my distributed team. It keeps us in sync even though we're spread across the country. What do you dislike? The interface still looks like something from early 2000, which make using the tool less enjoyable. I wish there were a configurable dashboard so each user could show what's most important to them when they log in. More linkage with ...