Bitrix24 Reviews in July 2026: User Ratings, Pros & Cons

One tool for the entire company!

What do you like best? The best part of the tool is that you can handle all company with one tool, you have chat for the company for core team and for externals or freelancers plus, that you can have a track of all your clientes, you a way to storage all the data (files, pictures, email, etc, you can create a private chat rooms, business conversations, for me it´s a great tool and the best is that you can see everything in web, desktop and mobile (iOS & android What do you dislike? ...

Excellent Features for an Affordable Price

What do you like best? The free account set up allows you to test multiple functions. As you needs increase you have the ability to integrate more options at affordable prices. The interface and ease of use are outstanding and easy to master. Free training is available via web and if you like more personalized training Bitrix24 provides these feature as well. What do you dislike? The number of features included at first could be overwhelming to integrate as a whole CRM solution. ...

Great project planner tool.

What do you like best? This software is so much more than a project planner tool, I believe that it'd be a very good 'entry' level CRM. However, I just use the one functionality of Bitrix24, which is the project/task planner. I discovered it whilst trying to find free to use Gant Chart software and this perfectly fits the bill! It's a great platform for colleagues and teams to come together and collaborate on work. What do you dislike? You get alot of notifications from this platform - ...

Easy and free project management solution

What do you like best? The free version offers all of the features I need to keep track of internal projects. I can add multiple users, set templates, and useful reminders. What do you dislike? I think the homepage could use a bit of improvement. I would like to see a dashboard. What business problems are you solving with the product? What benefits have you realized? Tracking multiple ongoing projects/service requests. I can keep track of each step of the project and get automatic ...

Bitrix Review

What do you like best? The ability to stay in constant communication with everyone within our organization (i.e.- IM, video calls, postings, etc. What do you dislike? Computer version doesn't like older operating systems. Good thing there's an online version! What business problems are you solving with the product? What benefits have you realized? Our organization is spread out throughout the southeast so Bitrix makes it super easy to ask quick questions without having to call and ...

Using Bitrix24

What do you like best? I really enjoy features like the integrated timeline and the option to share contents segregated by group. The search tool is also very useful and transform Bitrix24 in a real collaborative repository. CRM features are also interesting and useful to organize companies, contacts, history of activities, etc. What do you dislike? Sometimes the CRM features to manage sales funnel and deals are a bit confusing. The software is not 100% in portuguese and frequently ...

Best of free collaboration product

What do you like best? The solution is offer for free and good enough for small business or startup company What do you dislike? - Only a few localized language support - Sometime the system is slow response. Recommendations to others considering the product Bitrix24 is a free on the cloud based system and lot of features. please try, you will love it. What business problems are you solving with the product? What benefits have you realized? This is the great application for ...

Nice for small or medium office

What do you like best? Bitrix24 is a service-based automation and optimisation service that fits best for small to middle office companies. It is reach of features for company structure and documents management, calendar, tasks and more others. It looks nice and very easy to set up. What do you dislike? Because of a lot of unused features may be a little bit complicated for end user. What business problems are you solving with the product? What benefits have you realized? Task ...

Simply the best

What do you like best? Bitrix is a great tool that I was hesitant to start using. Having learned many different systems when my boss told me I had to learn another I was a bit turned off. However, Bitrix was easy to use and the fact that the customer support team was readily available for any and all questions I had made my transition easier. What do you dislike? It is not user friendly. And difficult to master. What business problems are you solving with the product? What benefits ...

User friendly project management tool

What do you like best? I like the ease of learning how to navigate the resource. It is very user friendly and easily to communicate and comment on ongoing projects and jobs. We previously used this as a tool to manage our web projects and increase efficiency. It did the job for us. What do you dislike? It was more challenging to incorporate other department projects for account managers and our design/ creative team. Bitrix24 offers a lot of options for managing that a smaller project ...