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9.8

Spot Score

Bitrix24

Bitrix24 Reviews in June 2025: User Ratings, Pros & Cons

Streamline your business with Bitrix24.

3.9

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Bitrix24 Reviews & Ratings

3.9

Very Good

Based on 876 ratings & 422 reviews

Rating Distribution

Excellent

(251)

Very Good

(122)

Good

(28)

Poor

(8)

Terible

(13)

Expert's Review

Bitrix24 consistently proves itself as a highly versatile and feature-rich platform for businesses, offering a comprehensive suite of tools including CRM, project management, team communication, and even website building. Its user-friendly interface reduces the learning curve, making it accessible for small businesses, startups, and larger organizations alike. ...Read more

Bitrix24 pros and cons

  • Feature-rich CRM with comprehensive tools for customer management, project management, and collaboration in one platform.

  • Highly intuitive and user-friendly interface, requiring minimal training for new users.

  • Flexible and customizable system that adapts to various business needs like task management, lead generation, and sales processes.

  • Seamless integration with third-party apps and platforms, enhancing workflow and functionality.

  • Overwhelming number of features can make adaptation and navigation challenging for first-time users.

  • Users report occasional technical hiccups and bugs that affect the smooth functioning of the platform.

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Showing 381-390 out of 422

07/16/17

5 out of 5

One tool for the entire company!

What do you like best? The best part of the tool is that you can handle all company with one tool, you have chat for the company for core team and for externals or freelancers plus, that you can have a track of all your clientes, you a way to storage all the data (files, pictures, email, etc, you can create a private chat rooms, business conversations, for me it´s a great tool and the best is that you can see everything in web, desktop and mobile (iOS & android What do you dislike? ...

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07/14/17

4.5 out of 5

Excellent Features for an Affordable Price

What do you like best? The free account set up allows you to test multiple functions. As you needs increase you have the ability to integrate more options at affordable prices. The interface and ease of use are outstanding and easy to master. Free training is available via web and if you like more personalized training Bitrix24 provides these feature as well. What do you dislike? The number of features included at first could be overwhelming to integrate as a whole CRM solution. ...

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05/22/17

2.5 out of 5

Great project planner tool.

What do you like best? This software is so much more than a project planner tool, I believe that it'd be a very good 'entry' level CRM. However, I just use the one functionality of Bitrix24, which is the project/task planner. I discovered it whilst trying to find free to use Gant Chart software and this perfectly fits the bill! It's a great platform for colleagues and teams to come together and collaborate on work. What do you dislike? You get alot of notifications from this platform - ...

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04/28/17

4 out of 5

Easy and free project management solution

What do you like best? The free version offers all of the features I need to keep track of internal projects. I can add multiple users, set templates, and useful reminders. What do you dislike? I think the homepage could use a bit of improvement. I would like to see a dashboard. What business problems are you solving with the product? What benefits have you realized? Tracking multiple ongoing projects/service requests. I can keep track of each step of the project and get automatic ...

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04/05/17

4 out of 5

Bitrix Review

What do you like best? The ability to stay in constant communication with everyone within our organization (i.e.- IM, video calls, postings, etc. What do you dislike? Computer version doesn't like older operating systems. Good thing there's an online version! What business problems are you solving with the product? What benefits have you realized? Our organization is spread out throughout the southeast so Bitrix makes it super easy to ask quick questions without having to call and ...

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04/03/17

4 out of 5

Using Bitrix24

What do you like best? I really enjoy features like the integrated timeline and the option to share contents segregated by group. The search tool is also very useful and transform Bitrix24 in a real collaborative repository. CRM features are also interesting and useful to organize companies, contacts, history of activities, etc. What do you dislike? Sometimes the CRM features to manage sales funnel and deals are a bit confusing. The software is not 100% in portuguese and frequently ...

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03/17/17

5 out of 5

Best of free collaboration product

What do you like best? The solution is offer for free and good enough for small business or startup company What do you dislike? - Only a few localized language support - Sometime the system is slow response. Recommendations to others considering the product Bitrix24 is a free on the cloud based system and lot of features. please try, you will love it. What business problems are you solving with the product? What benefits have you realized? This is the great application for ...

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03/15/17

4 out of 5

Nice for small or medium office

What do you like best? Bitrix24 is a service-based automation and optimisation service that fits best for small to middle office companies. It is reach of features for company structure and documents management, calendar, tasks and more others. It looks nice and very easy to set up. What do you dislike? Because of a lot of unused features may be a little bit complicated for end user. What business problems are you solving with the product? What benefits have you realized? Task ...

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01/27/17

4.5 out of 5

Simply the best

What do you like best? Bitrix is a great tool that I was hesitant to start using. Having learned many different systems when my boss told me I had to learn another I was a bit turned off. However, Bitrix was easy to use and the fact that the customer support team was readily available for any and all questions I had made my transition easier. What do you dislike? It is not user friendly. And difficult to master. What business problems are you solving with the product? What benefits ...

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01/27/17

4 out of 5

Review of Bitrix24 for Team collaboration

What do you like best? Bitrix24 has a very flexible pricing plan so it can grow as you expand, starting from a free version. It is a simple communications system and it can work in conjunction with Google docs for editing documents, even by people who don't have Microsoft office on their computer. What do you dislike? To date my experience with this software has been very positive for communications and collaborative editing, I'm not convinced yet about the project management side of ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].