Bitrix24 Reviews in June 2025: User Ratings, Pros & Cons

A great place to keep everything

What do you like best? I love how it integrates with so many other pieces of software. No marketing software is truly all in one, but this one comes close. What do you dislike? I don't like how the design manager can sometimes insert its own code. What business problems are you solving with the product? What benefits have you realized? We solved both our CRM and our inbound marketing platform problem.

Website made easy

What do you like best? They did our company website and made it really simple for us when we were just starting out. All we had to do was provide necessary information and feedback. What do you dislike? We were limited in what we could add to the site. We wanted patient scheduling and to have electronic form completion and submission but werent able to. What business problems are you solving with the product? What benefits have you realized? Our first website, people could look us ...

Bitrix24 for the win!

What do you like best? I like how Bitrix 24 allows you to ask your co-workers for help. You can discuss plans and projects, and your co-workers can comment on what you post. I think it is a great program that allows everyone to get involved. Also, its a great way to allow help for those who have questions or would like feedback on what they are working on. I think Bitrix 24 allows communication in the office run smoothly and effectively. What do you dislike? I think Bitrix 24 might be ...

Big bang for the buck, tough for support

What do you like best? Compared to most other similar applications, this offers an extensive array of feature sets and abilities. The fact that this will integrate with VOIP services is wonderful, but getting the software to integrate will take considerable amount of time and cost. What do you dislike? The customer support is lacking at best. The company is based in Russia, and your "chat sessions" will be mostly comprised of them referring you to a link, which won't answer your ...

A bug did not allow us to pay and ended …

A bug did not allow us to pay and ended training all the staff for nothing and they have no idea how to resolve it to allow us to pay. Support is completely useless. No matter how many times we explained the bug they kept saying complete rubbish.

Big Bang... not just a theory

What do you like best? Bitrix24 is a very comprehensive solution, offering virtually every feature that a small business thinks they need and many that they haven't yet imagined. What do you dislike? There may be more bang than the buck really needs. A surplus of features on a dated user interface can lead to a confusing and frustrating experience. Recommendations to others considering the product Be careful about biting off too much. The price point is phenomenal, but the system ...

Bitrix24 review

What do you like best? CRM (phone recording, deal pipeline, project management What do you dislike? Not fully integrated to track emails yet. Unisender/Mailchimp are sloppy still. Desktop/Cloud file storage program makes you store files to C: drive. What business problems are you solving with the product? What benefits have you realized? Managing projects betwe

CRM and Team Share All In One

What do you like best? It can replace your CRM and it has team collaboration. What do you dislike? Nothing bad just preferences really. Sharing images inside of posts was a little clunky but it wasn't a deterrent. You can get that way about software, especially when you've used other solutions. Oh man, you can't (insert minor inconvenience here like you can with (insert other product here. Aside from that Bitrix is very well thought out. Recommendations to others considering the ...

Finally! Affordability and Team Collaboration software marries and has a child - Bitrix24.

What do you like best? Bitrix24 is a free collaboration platform with CRM - exactly what our tiny, cash-strapped nonprofit needs. Now we have CRM without the high costs, and a solid commitment to Bitrix24 to reward them for their social generosity. What do you dislike? The software could be more nonprofit focused. What business problems are you solving with the product? What benefits have you realized? We are using bitrix24 for collaboration because many of our officers are in ...

Bitrix24 very good collaboration software with a lot of addins

What do you like best? Easy to use, technical support, Activity stream and social network style What do you dislike? VIdeo conference is limited yet and the meeting agenda still little unfriendly Recommendations to others considering the product Use free trial first to be shure it meet your personal style to do things inside your company What business problems are you solving with the product? What benefits have you realized? Unlimited drive space allow us to control some content ...