Bitrix24 Reviews in June 2025: User Ratings, Pros & Cons

Very efficient and easy to use

What do you like best? I use this program for my job and it is a great method of communication among my coworkers! What do you dislike? Sometimes the app crashes and is a bit slow to open. Recommendations to others considering the product The app is significantly easier to use than the website. The website can be a bit confusing when attempting to sign in. Apart from that, if one is looking for a program to help organize and increase communication among their coworkers please ...

Bitrix24 is one of the greatest platforms to rule the market.

PROS & CONS What are the best aspects of this product? Bitrix is a software that has everything in a single place. We gather companies, contacts, drive, and tasks conveniently in a location that we're familiar with. We have used other platforms before this. But so far, none of them comes close in terms of functionality. What aspects are problematic or could work better? I was hoping we can use its calendar. Thing is, after several attempts, it never made it our go-to tool for ...

Terrible Support and Downtime

PROS & CONS What are the best aspects of this product? There are great features but they don't all work accurately. Too many glitches if you are a serious company depending on this crm for sales and production, Bitrix24 is not reliable and service is also unreliable. Im disappointed trying to see if someone from tech support replies to me in regards to my issue. Ive been down yesterday and today and no answer. What aspects are problematic or could work better? tech support is ...

Glad to consolidate, obstacles are small

What do you like best? The team todo lists, collaboration, calendars. Love tracking our progress. What do you dislike? The interface of the crm, updating contact info is annoying and notifications on the side are too much. Recommendations to others considering the product Chiming email notifications need to go away What business problems are you solving with the product? What benefits have you realized? Projects, event management, scalability

best free option for gantt charts

What do you like best? I like that this is a free product and it's easy to use for an entire team. What do you dislike? I think it could be more user friendly and it takes a while to get used to it. What business problems are you solving with the product? What benefits have you realized? Project management is the main use of Bitrix24.

Great features and reasonably priced.

PROS & CONS What are the best aspects of this product? The free account version gives you the chance to test out its functionality. Whenever your needs increase, you'll be able to integrate further options at an affordable pricing. Outstanding UI. Super simple to utilize. What aspects are problematic or could work better? The functionality it came with can be overwhelming when it comes to integrating everything as a complete CRM. Support is usually done through e-mail. You'll need ...

Bitrix24 keeps getting better

What do you like best? Bitrix24 is really free, it is always getting better, easy to use, friendly and powerful. What do you dislike? So far, I like everything about Bitrix24. Recommendations to others considering the product Give it a try. We have tried Podio (excellent product, WorkBooks.com (also a very powerful product that we are still using for other business and Bitrix24. Bitrix24 will give you the fastest start. What business problems are you solving with the product? ...

Cheap and cheerful CRM solution

What do you like best? The price is much lower than Salesforce and some of the other CRM system What do you dislike? It isn't easy to use and on more than 4 occasions something has gone 'weird' with backup data being lost. What business problems are you solving with the product? What benefits have you realized? We are using as a CRM and employee engagement tool

A great platform for collaboration.

PROS & CONS What are the best aspects of this product? I love its simplicity. Back then when I used it, I somehow knew of a way to doing things of my own. Whenever I run into a problem, their training course is always there. It's easy to comprehend without getting confused What aspects are problematic or could work better? I don't think there's anything to hate with Bitrix. It's been doing good for me so far. What specific problems in your company were solved by this product? A ...

Comprehensive task management

What do you like best? Bitrix24 allows me to assign tasks to myself and my staff for completion. I can monitor due dates for all and the visual tracker makes it easy for us to keep up with pending tasks. What do you dislike? It's powerful but almost too powerful sometimes. There are many advanced features that we have to tweak to get assigned tasks to show up as we wish. Recommendations to others considering the product This is an execrations task management software. I recommend ...