Bitrix24 Reviews in July 2026: User Ratings, Pros & Cons

This is an excellent and comprehensive Project Management Software

What do you like best? I really like the way this software allows collaboration. My Director of Operations and I have used this on some internal projects and it has proven reliable and top notch for communications. What do you dislike? I think it would be helpful for an area to work on a WBS. I used this on my projects and it would be nice to have an area for this. Also, the ability to switch between a graphical view and list view for the WBS. Recommendations to others considering the ...

Great solution for running our advertisement projects

PROS & CONS What are the best aspects of this product? Bitrix is great CRM software that provides you with different options, it is very flexible and its features are really helpful. You have many options for creating tasks, contacts, making collab with other companies, chat options for your team members and even a cellphone. What aspects are problematic or could work better? There are some issues with the calendar feature where we schedule tasks, we don’t use the calendar anymore. ...

Bitrix24 - Great FREE CRM!

What do you like best? Bitrix24 has all the features that almost anyone could be looking for in a sales, marketing, HR, support software package. What do you dislike? I wanted my clients to be able to log in and see only the leads they generated. Unfortunately, Bitrix support could not make that happen. Recommendations to others considering the product Make it so that customers can have clients/users be able to log in to see the leads attributed to them and nothing else. What ...

One of the best free software I've ever used.

PROS & CONS What are the best aspects of this product? For a solution, it offers a ton of ton of things. There's no need to subscribe to it or even make payment. So far, there aren't any limitations in terms of tasks, contacts, and others. Other free apps that I've tried were pointless to use since they have so many limatations. What aspects are problematic or could work better? The app needs to make some improvements. It should've been made to keep things simple. That way, users ...

Confused

What do you like best? It is a great concept and hopefully in time i will learn better how to use it and more importantly, why to use it. What do you dislike? It has a lot going on, very confusing as to what the true nature of the product is. What business problems are you solving with the product? What benefits have you realized? Not sure yet.

Workflow & Project Management Made Easy

What do you like best? The complexity to which this platform is built out is insane, allowing managers to delegate tasks and include everyone on every project status at any given time of day. Chat, timecard, tagging of clients, data storage, you name it, project timeline automation, templates, email marketing - Bitrix seems to have it all and do it well. What do you dislike? Sometimes the platform has slow days or technical glitches and tiny loopholes in the user experience that have ...

With bitrix everyone is on track

What do you like best? What I like the most in Bitrix is the possibility manage your work in a timeline like Gantt Diagram. What do you dislike? I want to see improvement in the way we communicate. Recommendations to others considering the product Nowadays to monitor and manage your computer project, bitrix24 is the best tool to use, it is web-based and you can install it on your tablet and smartphones. My experience with Bitrix24 while working for Atalou Microsystem as IT Manager ...

Inhumane non-service

If you use two step verification and loose or reinstall your phone, your whole account is lost, unless you go to a local Bitrix24 reseller, buy one of their products and get them to verify your identity. Personally, I put maybe 20 hours of work into my index, so it is bearable, but if I had used this extensively, and then lost all that work - God, how would that ever be excusable? And 20 hours of wasted work is a lot too!

Your One-Stop CRM Sorted!

What do you like best? This software covers not just basic CRM but also lead management and email marketing integration and even some automation. What do you dislike? My main concern with this software is that its massive array of functions can be overwhelming for first-time users. Recommendations to others considering the product In the beginning, this software can be a bit overwhelming...Take the necessary time to learn it and this software will really become the last CRM that ...

Very useful platform we love this software

PROS & CONS What are the best aspects of this product? Bitrix allows me to do almost everything for my business. Thanks to mobile and desktop app features I am allowed to chat with my team members from anywhere, also I can make a video conference and we can discuss on our future projects and solving problems. My team is spread across the country but this software keeps us in one place. What aspects are problematic or could work better? To be honest, I don’t enjoy in using the ...